Senior Medical Director,Medical Management

Overview

The Senior Medical Director for Medical Management will lead medical management strategy and operations for the Mass Health Office of Clinical Affairs to ensure the delivery of medically necessary, cost-effective, and high quality care for Mass Health members. Working closely with clinical and operational leaders within the Office of Clinical Affairs, this leader will oversee program initiatives related to utilization management (including prior authorizations), medical coverage policy, and care management.

• Leads development and implementation of Office of Clinical Affairs strategy for medical management to ensure appropriate, efficient, and high quality care delivery
• Collects, analyzes and reports on medical management metrics to identify trends and recommend interventions
• Accountable to improving efficiency, cost-effectiveness, and quality in OCA's medical management programs, including through use of new technology as appropriate
• Contributes to Mass Health's cross-agency medical management strategy

• Oversees Office of Clinical Affairs Medical Management Programs and functions
• Oversees and contributes to OCA utilization management initiatives, including related to prior authorization, concurrent review, and retrospective review
• Oversees and contributes to development and implementation of clinical coverage policies, including assessment of new and existing technologies.
• Oversees and contributes to clinical reviews of providers
• Reviews, analyzes, and responds to quality and safety data
• Ensures high-performing medical management programs that adhere to all relevant regulatory and other requirements, including those set forth by CMS and other oversight entities

• Advises and collaborates with the Chief Medical Officer (CMO) and Medical Directors on strategic issues involving medical management programs
• Serves as a lead interface for OCA medical management programs with other teams throughout the agency
• Leads and/or supports external stakeholder engagements regarding coverage and medical management of services for Mass Health members

• Manages clinical and non‑clinical staff who are directly responsible for executing on OCA's medical management initiatives
• Ensures Medical Management staff maintain up‑to‑date knowledge, skills and abilities related to the administration of assigned responsibilities and functions
• Oversees relevant contractors performing utilization management reviews on behalf of OCA/Mass Health

• May engage in other clinical policies and program work within the Mass Health portfolio
• Other duties as assigned

• Current, unrestricted physician license in Massachusetts throughout employment with OCA

• M.D. or D.O. degree required
• Board Certified in specialty recognized by the American Board of Medical Specialties or the American Osteopathic Association Specialty Certifying Boards;
  Internal Medicine or Family Medicine preferred

• At least 5 years experience in direct patient care post‑residency
• At least 5 years experience in utilization management in a managed care organization/health plan
• In active clinical practice throughout employment with the Office of Clinical Affairs; internal medicine or family medicine preferred
• Thorough knowledge of the principles and practices of medical management including utilization management
• Excellent oral and written communication and presentation skills
• Must work two days per week on site in Boston and/or Quincy during normal business hours

Master of Health Administration (MHA), Master of Public Health (MPH), or Master of Business Administration (MBA) in Healthcare Management preferred

• Demonstrated commitment to serving Medicaid patients
• Thorough knowledge of Medicaid and related regulations