Program Specialist​/Academic Advisor

Introduction

Babson College is a world-class business school, empowering entrepreneurial leaders to create great economic and social value. It’s an exciting launch pad for anyone who wants to make a real impact in higher education. We provide everything you need to achieve your goals, including learning opportunities, outstanding benefits, rich rewards, wellness programs, and a genuine dedication to creating a diverse, multicultural and inclusive community.

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The Program Specialist/Academic Advisor supports the day‑to‑day operations of graduate degree programs, certificate programs, and other assigned initiatives, guiding students from onboarding through graduation. Responsibilities include coordinating events and workshops, assisting with various Graduate Academic Services operations, and providing academic advising to both current and incoming graduate students.

This role contributes to Graduate Academic Services’ commitment to delivering a high‑quality, personalized student experience by working closely with the internal team and key partners across the College to assess program strengths and weaknesses and identify areas for improvement. While the Program Specialist advises students across all graduate programs, administrative responsibilities may be focused on two or more specific programs.

This is a non‑exempt position with the following pay range: $31.15/hour – $34.61/hour; the role is also eligible for bonuses based on performance and budget.

Babson College offers a comprehensive benefits package for full‑time employees working at least 28 hours per week.

• Insurance Coverage:
  Medical, dental, vision, group life and long‑term disability insurance, business travel accident insurance, and mental health benefits.
• Time Off:
  Starting at 2 weeks of vacation annually, 2 weeks of sick time, 1 week of paid family illness time, 6 weeks of paid parental leave, and 12 paid holidays per year. President’s holidays are determined each year.
• Retirement:
  Participation in a 403(b) retirement plan with mandatory employee contributions and a 4:1 employer match.
• Additional Benefits:
  Wellbeing programs, virtual fitness platform, and employee assistance program.

All questions or concerns about this posting should be directed to the Office of Human Resources at hr.

• Support the Graduate Academic Services team in program preparation such as orientation, resource fairs, skill‑builder workshops, and social events. Preparation includes but is not limited to communicating with students, responding to program inquiries, scheduling and logistics, organizing and tracking program participation, presenting content, and collaborating with other campus offices as needed.
• Collaborate with the Associate Director, Senior Director, and Dean’s office on program calendars and academic schedules.
• Manage and maintain documents, materials, and online content critical to program integrity and success and incoming student transition.
• Provide relevant program information, support and participate in Graduate Admissions activities, and work with department colleagues and appropriate stakeholders to ensure all prospective and current students receive the necessary support, guidance, and advice regarding Graduate School programs.
• Advise students on academic, programmatic, and personal matters (as needed) such as how to register for classes and when orientation occurs. Refer students to appropriate senior team member(s) and campus departments for more complex advising needs. Create in‑person and virtual advising schedules; prepare and deliver elective advising presentations as needed.
• Assist with student compliance with College and Graduate School policies and procedures and their understanding thereof.
• Manage Learning Group creation/section assignments for designated programs. Collaborate with Graduate Admissions, Senior Director of Graduate Academic Services, Faculty Director on all aspects of Learning Groups, including reporting on student issues.
• Assist in overall student retention efforts including but not limited to: maintaining student files and academic resource lists, preparing official…