Program Specialist II

Responsibilities

• Oversee administrative processes to ensure accurate and timely data collection and entry; analyze data, develop reports, and provide recommendations based on the data
• Organize and coordinate training classes to ensure successful program implementation and accessibility for all members
• Oversee online enrollment system for New Hire Orientation, Skills Workshops and other programs offered to PCAs
• Provide input to the Program Manager and Regional Director to help shape the homecare program and provide ongoing feedback
• Work with facilitators/vendors to evaluate programs and conduct continuous improvement of education programs; develop, design, and implement assessment tools and workshops
• Establish and cultivate relationships with key union and management representatives at participating facilities
• Perform additional duties and projects as assigned by management

• Bachelor's degree in Education, Training, or equivalent years of work experience required, Master’s degree
• Preferred
• Minimum three (3) years experience in adult education, training or workforce development required
• Proficiency in MS Word and Excel required
  
  Knowledge of career and educational pathways and degree programs in the health care field
• Knowledge of best practices in educational and career practices
• Demonstrated ability to work independently
• Demonstrated accomplishment and experience in designing, planning, implementing, and evaluating
• Education and/or training programs, preparing and managing budgets, and working in teams
• Excellent organizational, record keeping, and communications skills both oral and written
• Ability to work independently, prioritize and multitask; able to support multiple training programs
• Ability to work flexible hours including some evenings and weekends required