Family Support Training Specialist

Family Support Training Specialist (260003R9)

Children’s Trust seeks a Family Support Training Specialist to develop, deliver, and continuously improve training for the family support workforce. The role leads curriculum development, facilitates training across multiple modalities, and provides content expertise to internal staff and contracted trainers.

Facilitate training to support statewide child abuse and neglect prevention efforts in a variety of modalities (virtual, in‑person, hybrid/asynchronous, and/or recorded) on various prevention and family support related topics. This includes becoming trained, as needed, to deliver model‑specific content such as Strengthening Families and Facilitating Attuned Interactions (FAN).

Assess the diverse needs of learners, considering learning differences, and utilize varied methods of training instruction and delivery to accommodate, including delivering training in languages other than English, when possible.

Stay current on the latest research on adult learning and training design and delivery and integrate these learnings to continually improve training modules.

Create learning environments that encourage active participation and foster deep learner engagement.

Develop family‑centered, relationship‑focused, culturally relevant, and inclusive training modules, delivery methods and materials used to train the family support workforce.

Lead the development of model neutral, broadly applicable competencies for family support staff and oversee the content, delivery, and organization of training content and materials based in these competencies.

Develop training objectives, competencies, and measures.

Tailor materials to ensure they are relevant, accessible, and effective by considering the needs of the audience, learning objectives, insights from program collaboration, current events, etc.

Manage training materials, ensuring tools and technologies are up to date and prepared for each session.

Systematically and regularly update curriculum and materials based on trends in the field, updated research, needs of the learners, etc.

Lead the development of resources and materials to support learners with integration of training into practice after training is complete, in collaboration with the Director of Training Content and other Training Institute staff, as applicable.

Provide content expertise for staff and stakeholders by staying current on the latest research and trends in the fields of family support and child abuse prevention.

Provide consultation and content guidance for internal staff and training consultants.

Support training content evaluation and implement a variety of methods that evaluate the effectiveness of training.

Provide in‑person and virtual trainer support through initiatives such as train‑the‑trainer, community training programs, and engagement with contracted trainers and Children’s Trust staff on training content.

Establish and implement assessments to measure training effectiveness, solicit learner feedback and gain insights into audience demand for additional training.

Reflect on training and incorporate data/feedback from participants to add/improve future training sessions, facilitation skills, etc.

Analyze collected data, draw conclusions, present findings and provide recommendations for continuous improvement that may impact Training Institute objectives, measures and overall quality.

Support agency wide training evaluation efforts.

Plan and collaborate with Program Teams to support program implementation through training.

Gather feedback and information from internal staff and external partners to ensure training is responsive and connected to needs in the family support field.

Share data/feedback from learners, information about training issues and/or training requirement changes to stakeholders to stay aligned, responsive and maintain ongoing program improvements and quality assurance.

Support the process to transfer and monitor content/courses to a Learning Management System (LMS) and integrate data collected via LMS.

Work closely with the Director of Training Content and the Director of Training Services to develop the…