Student Success Advisor

Berkeley’s Student Success Advising model provides traditional academic advising and a holistic approach to student success for undergraduate students across multiple campuses. The Student Success Advisor role is designed for professionals who will thrive in a community of diverse, talented students from all over the world and who are passionate about advancing students’ educational, personal, artistic, and professional outcomes.

• Provide academic advising to an assigned caseload of students through appointments, drop-ins, class visits, emails, programming, and more.
• Monitor and track progress of the assigned caseload through academic milestones (core curriculum completion, major declaration, graduation, etc.) and partner with students to meet those milestones.
• Support academically at‑risk students—including those withdrawing from courses, off‑track for timely graduation, or not meeting satisfactory academic progress—and provide coaching and strategies as appropriate.
• Actively connect students to faculty and academic department advising, support services, and programming to help students make the most of their academic experience.
• Coach students on linking college policies, procedures, and academic options to create realistic goals and an academic plan.
• Develop and coordinate workshops, class visits, and advising events that support the department’s goals.
• Coordinate proactive care and outreach with health and wellness services to ensure student well‑being.
• Work with trained student peer mentors to deliver student success advising support.
• Establish a presence on campus at events and activities that illustrate a commitment to students and their success.
• Maintain accurate records and notes of student advising sessions and other advising connections.
• Create and maintain ongoing reports of the academic progress of the assigned caseload and initiate outreach and interventions provided by leadership.
• Support the preparation and facilitation of all programs and events hosted by the department and the Student Success division.
• Follow through with evening, weekend, and holiday hours as required.
• Engage in additional duties or projects as assigned by leadership.
• Stay abreast of new developments in the fields of student success and persistence, academic advising, and share learnings with the team.

• Bachelor’s degree required;
  Master’s preferred.
• One to two years experience in a higher education setting and a strong professional interest in the field of academic advising, student success and persistence, and/or student development and learning theories.
• Experience and/or strong professional interest in advising and supporting a diverse student population, including students who identify as Black, Latinx, Indigenous, and/or Asian Pacific Islander.
• Ability to quickly learn, understand, and use technology/software programs, with focus on predictive analytics and SIS systems.
• Energy, empathy, listening skills, and a desire to work in a progressive office and innovative team that requires proactive and student‑centered approaches.
• Strong desire to work as part of a team and adapt to new and rapidly changing situations.

Salary Range: $60,000 to $64,000, depending on relevant experience and education.

Benefits:
Comprehensive benefits program to support personal, professional, and financial goals.

We support an inclusive workplace where everyone excels based on personal merit, qualifications, experience, ability, and job performance. Berklee affirms that inequality is detrimental to our faculty, staff, students, and the communities we serve. Our goal is to make lasting change through our actions. Berklee is committed to providing fair and equitable consideration of all employees and applicants without regard to race, color, religion, ancestry, age, national origin, place of birth, gender, sexual orientation, gender identity or expression, disability, genetic information, or status as a member of the armed forces or veteran of the armed forces, or any other category protected by federal, state, or local law.

If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Human Resources Team at hr operations or call .