College Success Advisor

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Full Time Boston Office Boston, MA, US

4 days ago Requisition

Salary Range: $52,800.00 To $52,800.00 Annually

Founded in 1997, Bottom Line is a nationally recognized nonprofit organization with a mission to partner with degree-aspiring students from first‑generation and low‑income backgrounds as they get into college, graduate, and launch meaningful careers. For over two decades, Bottom Line has provided consistent, one‑on‑one support to help students navigate the challenges of accessing and succeeding in college.

Today, we proudly serve over 7,000 students through our three core programs—College Access, College Success, and Bluprint—across regional offices in Massachusetts, New York City, Chicago, Ohio, Detroit, and soon, Houston. Our vision is to create a far‑reaching ripple effect, launched by the transformative power of a college degree and a mobilizing first career, that uplifts individuals, families, and entire communities.

When you join Bottom Line, you will become a part of a team that combines passion with expertise to advance equity and opportunity for degree‑aspiring students. In our dynamic, results‑driven environment, your contributions will help shape brighter futures and stronger communities.

The primary focus of the College Success Advisor is to effectively serve a caseload of 85 college students at 3-5 college campuses using the Bottom Line DEAL (Degree, Employability, Affordability, Life Skills) model. The College Success Advisor provides one‑on‑one academic, financial, personal, and career guidance, and tracks and records student progress in our database using both quantitative and qualitative data. Advisors are expected to build advising skills and learn the Bottom Line program model and expectations for supporting a caseload of students, with the goal of being ready for promotion to Senior Advisor after their first or second full year as an Advisor.

Training and professional development in the Advisor role is focused on the Bottom Line curriculum and student services, as well as Bottom Line Foundations.

• Follow Bottom Line’s structured curriculum (DEAL), which supports students in four areas:
  Degree, Employability, Affordability, and Life Skills, to help students progress towards specific goals/milestones.
• Coach students toward reaching DEAL Milestones, including, but not limited to: “Enroll in fall classes,” “Create a professional resume,” “Complete financial aid applications”.
• Conduct and document end‑of‑semester assessments for each student (twice annually).
• Based on these assessments, create service plans for each student.
• Maintain ongoing communication with all students on caseload.
• Lead 45‑minute meetings for 18‑21 students per week on campus.
• Meet with incoming first year students over the summer to ensure a smooth transition to their new campus.
• Send messages of encouragement, congratulatory cards, care packages, etc.
• Respond to all student text/calls/emails within 2 business days.
• Guide students through financial aid renewal process by appropriate deadlines.
• Support students through career exploration, career planning, and career development, working collaboratively with Career Connections Team if applicable.
• Research relevant career information and resources to send to students.
• Identify students for specific Bottom Line partner internships and opportunities, and support students through the application process for these opportunities.
• Connect students with Bottom Line job coaching volunteers (“Go Far Volunteers”).
• Market Career Connections opportunities and events.
• Help students resolve general obstacles that come up throughout the school year by coaching them on self‑advocacy and resourcefulness skills, and communicating with school offices to advocate for students.
• Refer students to appropriate resources when needed.

• Track and record student progress, using both quantitative and qualitative…