Career Center Graduate Assistant

Career Center Graduate Assistant

The Berklee Career Center provides expert guidance, cutting-edge resources, and professional development experiences to students at Berklee College of Music and Boston Conservatory  Career Center is a dynamic department that is at the forefront of the institutional mission and is seeking strong student leaders to represent the office as ambassadors while supporting the daily operations of the office. The Career Center Graduate Assistant will support the Career Center staff and undergraduate student employees with events and programs, take a leadership role in the peer-to-peer advising program, social media and marketing strategy, and employer relations and development efforts.

Additionally, Career Center Graduate Assistants will provide stellar customer service at the office front desk, answering phone calls, greeting guests, and performing other administrative tasks. The Career Center Graduate Assistant often serves as a liaison between staff advisors and other student employees on various projects. In many situations, the Career Center Graduate Assistants will be the first point of contact for current and prospective students, families, alumni, employers, and faculty/staff inquiring about our resources and attending appointments, meetings, and events.

This is a unique opportunity where students can learn about using tools and strategies to explore and develop their own career while pursuing their own, more focused, professional development and leadership goals within their role, while also helping the Berklee community. Our graduate assistants should be interested in gaining and sharing detailed knowledge about the resources we offer, job and internship search techniques, arts industry employers, and related topics.

They should also be comfortable communicating and mentoring undergraduate student employees, being ambassadors of the Career Center for the rest of the student body, as well as being the face of the Career Center.

Essential Duties and Responsibilities:

• Office Duties

  • Provide superb front desk reception, involving actively greeting office visitors and assisting them with appointment check-in, answering questions, and referring to staff members or other offices as necessary

  • Answer main office phone professionally, fielding inquiries from students, alumni, and employers seeking to hire Berklee students, as well as staff and faculty across campus

  • Open and close the office, including organizing and tidying to keep the space presentable

• Event and Programming Assistance

  • Assist in planning, marketing, and hosting career-related events

  • Be aware of and able to promote career events, internships, and job opportunities on and off campus

Project Management/Leadership Areas

The focused leadership areas within the Career Center Graduate Assistant role provide a unique opportunity to develop and grow as a leader and contributor within the Career Center and Berklee community through the management of undergraduate student employees and facilitation, delegation, and taking the lead on career center projects as assigned by Career Center professional staff. Your track will be determined by combining your expressed interest, demonstrated competencies, and department needs.

There will be some overlap across your specific area of focus and opportunities to collaborate in multiple areas of interest.

• Leadership Area 1:
  Student Employment Program

  • Assist in administering student employment eligibility, providing Workday access, and setting up and closing student employment job postings

  • Assistance in student employment training, student employment advising, and social security number application training for international students

  • Manage student employment databases

  • Troubleshoot, triage, and respond to student inquiries around student employment through the Career Center and Student Employment inboxes

  • Support development of and updates to student employment handouts, video content, and other materials

• Leadership Area 2:
  Internship Program

  • Assist in administering internship eligibility and providing Career Manager support for interns

  • Facilitation of internship seminars and internship…