Community Connect Success Nav Acad College Pathway Prog

Community Connect Success Navigator – Academic Support & College Pathway Programs

Reporting to the Assistant Director in the Division of Academic Support & College Pathway Programs, the Community Connect Success Navigator will use a community-connected, student-centered, asset-based, data-driven, and outcomes-focused approach to guide students to and through College services and processes, including, but not limited to:
Advising/Life Map, course registration, exploration and planning. The Navigator will make appropriate referrals where necessary, playing a central role in guiding and empowering students to access resources and services, and to plan and implement their education and career objectives for individualized success.

• Create and deliver responsive, community-focused student services and programming aimed at improving student access, engagement, retention, and graduation.
• Utilizing a success-coaching model based on best practices, provides an array of traditional student support services including enrollment, financial aid, academic career/vocational and transfer advising.
• Administer and interpret academic, personal and career/vocational assessments, to identify the strengths and weaknesses of new students regarding their entry-level basic skills and motivation.
• Participate in the training of faculty, staff, and peer mentors who can serve as resources and provide effective curricular and co-curricular support.
• In collaboration with Life Map staff, provide an array of services (academic career, and transfer advising) to continuing students in person as well as utilizing remote technology.
• Utilize intrusive advising and proactively assess needs; complete holistic assessment of student needs to facilitate appropriate referrals and provide outreach to students at key points in the semester.
• Assist with the advisement and registration of new and continuing students regarding their academic plan, course selection/sequencing, curriculum/concentration selection and changes, career exploration and plans to transition to a 4-year institution; conduct student advising sessions in Spanish as needed.
• Assist students in developing short- and long-term academic, career and life plans; review alignments of career and educational goals with student interests, skills and personal financial requirements.
• Assist in creating and maintaining standard operating procedures (SOPs) to ensure clarity, consistency, and efficiency in the delivery of student services and programming operations.
• Collaborate with faculty and staff to implement academic, career, and transfer advising across the curriculum; assisting with the design and/or facilitation of related classroom presentations.
• Build collaborative relationships with resource centers on campus to provide smooth connections ("Warm Handoffs") to appropriate success services, such as:
  Life Map, Student Activities, Single Stop/The DISH, departmental advisors, tutoring, supplemental instruction, or accommodations for disabilities; financial literacy skills development; and emergency assistance.
• Collaborate with Community Connect Leadership Team and other campus departments in the design, marketing, implementation and assessment of Community Connect programming.
• Work closely with Community Connect Leadership, Life Map staff, and Institutional Research to gather, analyze, and interpret data to monitor students’ progress.
• Collaborate with Peer Connectors (student leaders) to answer student questions and provide student assistance.
• Participate in college meetings, community engagement, and outreach activities as needed.

• Master’s degree in Cultural and Community Studies, Education, Counseling, Psychology, Sociology or a closely related field, with five (5) years of experience and/or training involving college admissions, academic advisement, career development, or program/project development and/or management; or an equivalent combination of education, training, and experience.

• Experience working with diverse students in a fast-paced student services/client services or equivalent setting.
• Demonstrated ability to collaborate…