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Certified Principal Trainer

Job in Boston, Suffolk County, Massachusetts, 02108, USA
Listing for: Software Technology, Inc.
Full Time position
Listed on 2026-07-01
Job specializations:
  • Education / Teaching
    Education Administration, IT/Computer Science Instructor, Adult & Continuing Education
Job Description & How to Apply Below

Certified Principal Trainer

Project Epic Implementation/ Steady State

Reports To:

Training Manager

Status:
Contract Employee

Principal Trainer

Position Summary:

The Certified Principal Trainer leads all elements of training, planning, design, development, and implementation for designated application in the Epic EMR implementation project. Under the supervision of the training manager, The Principal Trainer will independently work closely with their application team and work groups to understand workflows that have been designed and the major points to stress in training. The Principal Trainer will customize training materials and builds, and tests in the training environment.

Is responsible for training classroom trainers, super users and assisting with and providing Go-live support

Responsibilities including but not limited to:

Leads all elements of training, design, development, and implementation for designated applications in the Epic Project Implementation.

Responsible for build and updating the training environments (MST, , PREP, ACEs, PLY)

Assists training manager with training strategy for designated applications. Problem solves complex tasks and responsibilities

Participates in the development of training policies and requirements for designated application

Complete the training tasks outlined in the training project plan

Leads the development of detailed, workflow-based curriculum for designated applications

Leads building, testing, and maintaining the training environment for designated applications

Develops appropriate level of proficiency measure for training

Deploys instructional methods based on type of learning, learner needs/preferences, and available resources

Train credentialed trainers, super users, on assigned applications

Champions the project

Provide post go-live coaching and support

Completes required status reports and attends required meetings

Maintains confidentiality regarding information being processed, stored or access by the system

Complies with all BILH Policies

Complies with behavioral expectations of BILH

Demonstrates an understanding of the job description, performance expectations, and competency assessment

Demonstrates a commitment toward meeting and exceeding the needs of our customers and consistently adhere to Customer Service standards

Performs all other duties as needed or directed to meet the needs of the project

Key

Competencies:

Must be certified. In assigned application and TED

Certification:
Must be active in one or more of the following applications.

Orders, Inpatient Clin Doc, or Ambulatory Must have successfully participated in at least three epic implementations working in the assigned application in the role of a PT.Must be able to train and mentor new PT’sSkill and experience in adult education

Adaptability/flexibility

Demonstrating flexibility with respect to required changes in training content and delivery methods

Autonomy/independence

The ability to work without close supervision, taking ownership of work activities and ensuring training sessions and supporting materials meet Epic standard

Critical thinking

The ability to see things in an open-minded way and examine an idea or concept from as many angles as possible

Dependability

The ability and willingness to take ownership of work activities and ensure that they are completed accurately, efficiently, and in a timely manner

Learning

The ability to learn new content and leverage that knowledge to develop strong training programs

Interpersonal skills

Being cooperative and approachable and taking time to listen to and address others' questions or concerns

Presentation skills

The ability to develop and deliver formal presentations. This includes presenting information in a clear and interesting manner, commanding the audience's attention, developing effective materials, and handling questions or challenges from the audience.

Reading comprehension

The ability to read text, identify major points, make inferences, and draw conclusions that accurately reflect the material

Verbal and written communication

The ability to communicate information clearly and concisely to trainers and trainees when speaking and in writing. This includes targeting the amount, style, and content of the information to the needs of the receiver.

For international organizations:
Strong instructional design skills (strongly desired)
Work ethic

The willingness to put forth extra effort when required, including demonstrating persistence in the face of obstacles and adversity.

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