L&D Technical Trainer

Technical Trainer

Apex Systems is a world class technology services business that incorporates industry insights and experience to deliver solutions that fulfill our clients' digital visions.

Apex has an opportunity for a Technical Trainer. For applicants who are interested in this opportunity, send your updated resume to Gaby Ortega, Account Manager, at  No third parties please.

Position:
Technical Trainer

Location:

10 Park Plaza, Boston, MA 02116 (Hybrid/Remote if applicable)

Duration: 6 months (with possibility of extension)

Rate: $60-$61/hour

The MBTA is seeking an L&D Technical Trainer to support the design and development of engaging, effective, and scalable learning solutions. This role will focus heavily on video-based training and multimedia learning experiences, helping to deliver impactful, learner-centered programs aligned with organizational goals.

• Support the end-to-end design and development of learning solutions, including video-based training, eLearning, and blended learning approaches.
• Analyze learning needs and collaborate with subject matter experts to create effective instructional materials aligned with project goals.
• Design, develop, edit, and produce instructional videos, eLearning modules, curricula, and supporting documentation such as storyboards and scripts.
• Lead the creation of engaging video-based content, including software demonstrations, scenario-based training, and microlearning modules.
• Utilize tools such as Camtasia and other screen capture/video editing platforms to create polished, visually engaging content.
• Translate complex technical or business concepts into concise, learner-friendly training experiences.
• Ensure all materials align with organizational standards, branding guidelines, accessibility requirements, and templates.
• Manage multiple instructional design and multimedia projects independently, ensuring timely and high-quality delivery.
• Perform quality assurance, editing, and consistency checks on all training deliverables and multimedia content.
• Develop learning solutions in various formats including instructor-led training, virtual learning, self-paced modules, and video tutorials.
• Apply problem-solving and critical thinking skills to overcome challenges and maintain project momentum.
• Ensure learning programs reflect organizational culture, branding, and Diversity, Equity, and Inclusion (DEI) principles.

• Bachelor's degree or equivalent combination of education and experience.
• 4+ years of experience in instructional design, with a focus on adult learning principles and multimedia training development.
• Strong experience creating video-based training content, including scripting, storyboarding, recording, and editing.
• Hands-on experience with eLearning tools such as Articulate 360 (Storyline, Rise) and Camtasia.
• Proven ability to design engaging multimedia content that enhances learner engagement and retention.
• Proficiency with Microsoft Office Suite (Excel, Word, Outlook, PowerPoint, Project).
• Strong project management skills with the ability to manage multiple priorities and stakeholders.
• Excellent written and verbal communication skills, with strong visual storytelling ability.
• Strong attention to detail and ability to produce high-quality, consistent deliverables.
• Ability to analyze training needs and independently develop solutions from concept through delivery.

• Experience in curriculum design, training needs analysis, and end-to-end program delivery.
• Familiarity with modern learning technologies and emerging trends in instructional design.
• Experience producing multimedia assets for diverse audiences and learning environments.
• Background in video production techniques, audio narration, and visual content development.
• Experience working within structured branding, accessibility, and compliance frameworks.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training,…