Co-op Counselor

Co-op Counselor

The Co-op Counselor supports the Office of the Chancellor and the College of Engineering (COE) Cooperative Education program by providing operational, student, and employer-facing support to Co-op Faculty. In this role, the Co-op Counselor guides students through the co-op process, including job search preparation, application support, self-developed co-op opportunities, co-op advising support, and ongoing engagement while on co-op. Communications and outreach, employer and student events coordination, maintenance of student-facing and internal resources, and contributions to data tracking and reporting are all within scope.

Committed to fostering a welcoming and inclusive environment for all students, employers, and colleagues, this position is a key support resource for the co-op team, including stepping in for Co-op Faculty when needed.

• Bachelor's degree required.
• Minimum of 1–2 years of professional work experience; experience in higher education, career services, human resources, or a related field preferred.
• Prior experience advising, coaching, teaching, or facilitating in one-on-one or group settings.
• Strong organizational, project management, and professional communication skills, with attention to detail and demonstrated problem-solving ability.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Teams) and Google Suite.
• Ability to communicate and collaborate effectively across multiple departments and colleges.
• Comfort presenting to diverse audiences and demonstrated commitment to fostering a welcoming and inclusive environment.
• Experience with Microsoft or Google forms creation and process documentation.
• Ability to manage multiple operational priorities with attention to detail and discretion.

• Familiarity with cooperative education and/or experiential learning.
• Experience with Salesforce, Simplicity, or similar CRM/advising platforms.
• Experience with SharePoint, Canvas, or similar content management or educational instruction tools.
• Experience developing or facilitating career development workshops and resources.
• Experience with data reporting, including basic report interpretation and communicating key findings.
• Knowledge of international student employment authorization and visa support processes.
• Budget management or financial reconciliation experience; familiarity with Concur or similar expense management platforms a plus.
• Familiarity with administering peer mentoring or peer advising programs, work-study programs, or supervising students.

• Manage co-op program communications to COE students and employers, including announcements for recruitment deadlines, interview schedules, and events.
• Develop and maintain communication materials, SharePoint resources, student-facing resources, internal team documentation, and the co-op resource library.
• Support program operations including course planning via Course Leaf, enrollment monitoring, and committee support.
• Coordinate hire logistics for faculty and staff hiring committees, along with work-study student hiring and supervision.
• Assist with purchasing and budget management functions including reporting, reconciliation, and Concur expense processing, as part of broader operational duties.
• Support data tracking and reporting functions as assigned, including monitoring application activity and surfacing relevant findings to Co-op Faculty.

Student Advising & Co-op Preparation

• Serve as a resource for COE students seeking co-op experiences, supporting them through resume reviews, job search strategy, and application preparation. Provide first-line program coverage in the absence of Co-op Faculty.
• Coach students pursuing self-developed co-ops outside of Northeastern's database, guiding them through available platforms and supporting them through the vetting, approval, and registration process.
• Lead mock interview coordination and material preparation to support co-op courses.
• Facilitate ongoing outreach and check-ins with students during their co-op experience; escalate concerns to Co-op Faculty for follow-up and direct student engagement as appropriate.
• Provide supplementary global co-op support for students as needed, in coordination with Global Co-op Faculty.

Employer & Student Programming

• Coordinate logistics for employer engagement activities, including on-campus visits, company information sessions, and on-campus interviews, serving as a primary point of contact for scheduling, materials, and follow-through.
• Support employer recognition initiatives, including coordination of employer spotlights, outreach materials, and award or acknowledgment activities.
• Assist with the preparation and facilitation of co-op workshops, information sessions, and student-facing events throughout the co-op cycle.
• Serve as a liaison between the COE Co-op office and multiple departments across campus.

General Support

• Support college and university…