Education Advisor

Overview

The Education Program Assistant and Student Advisor will provide support to the ESOL program by assisting with day-to-day operations, managing new student enrollments, assisting with record keeping and acting as an advisor to students.

• Perform student outreach and schedule individual advising appointments
• Meet with students to offer advising time and follow through with needed referrals or correspondence to address student issues
• Case note all advising sessions in Apricot and Share Point
• Plan, coordinate, and facilitate workshops, presentations, and field trips to support ESOL students  academic, personal, and career development
• Conduct ESOL standardized assessments
• Provide administrative support to the Education Team with student enrollment and registration
• Provide new student orientation and digital literacy instruction
• Provide Technology support and prepare laptop loaner agreements as needed and monitor tracking system
• Collect and maintain forms and enter data
• Contribute to the overall retention of students in assigned classes and workshops
• Work collaboratively with instructors
• Prepare a monthly ESOL program newsletter in Canva
• Communicate effectively with clients and staff using various means including email, Microsoft Teams, text messages, Whats App, etc.
• Coordinate needed interpretation for proper communication with students
• Attend regularly scheduled program meetings and periodic professional training sessions
• Supervise interns and meet with them on a weekly basis
• Perform all other duties assigned by supervisor

• Outstanding communication skills including written, verbal, and presentation skills
• Demonstrated organizational and logistical experience
• Ability to research and find appropriate programs for clients for continuing education, training, etc
• High level of discretion and professionalism in dealing with confidential client information
• Excellent computer skills including Microsoft Word, Excel, and PowerPoint required
• Experience using Zoom or other remote platforms
• Interest in international, refugee, and asylee issues
• Extremely well organized, detail oriented, flexible, and able to manage multiple tasks simultaneously
• Bilingual candidates are encouraged to apply

• BA in Education or related field required
• Minimum one year of experience advising or mentoring students previously

• Requires occasional evening work
• Exposure to bright, overhead office lighting, use of office technology such as laptops, printers, mail machines and other in-office equipment
• Frequent interactions with students and colleagues

• Occasional lifting, pushing, and pulling materials (boxes, equipment) of 50 pounds or more
• Continuous sitting (or standing) at a desk for long periods of time
• Occasional driving to and from IINE offices as needed
• Frequent bending, reaching overhead, and reaching at or below shoulder level required