Academic Program Administrator

Academic Program Administrator

The College of Engineering at Northeastern University seeks a collaborative, detail-oriented, and systems-savvy Academic Program Administrator to support the Associate Dean for Undergraduate Education in managing the operational and administrative infrastructure of the college's undergraduate programs. This is a highly cross-functional role at the center of the college's undergraduate academic operations, with specific responsibility for Courseleaf curriculum management, the Transfer Credit System, ABET and NECHE accreditation coordination, recurring data reporting, and program development support for the Northeastern network.

Operating with a high degree of independence, the Academic Program Administrator serves as the primary manager for the college's curriculum management system (Courseleaf) and Transfer Credit System (TRS), supports Undergraduate Curriculum Committee processes, produces recurring data reports, and coordinates accreditation activities for ABET and NECHE. The role also provides coordination support for the Kern Entrepreneurial Engineering Network (KEEN), the college's Awards Committee, scholarship administration, and emerging undergraduate programs across the Northeastern network.

In all areas, this individual brings institutional knowledge, process discipline, and a strong service orientation to ensure that the college's students, faculty, and leadership are well-supported.

Education & Experience

• Bachelor's degree required;
  Master's degree in higher education administration, education, or a related field preferred.
• Minimum of 1–3 years of relevant professional experience in an academic, higher education, or nonprofit educational environment.
• Experience working with curriculum management systems, student information systems, or academic data systems strongly preferred.
• Familiarity with accreditation processes (ABET, NECHE, or comparable) a significant plus.

Skills & Competencies

• Strong organizational and project management skills with demonstrated ability to manage multiple complex work streams simultaneously while maintaining accuracy and meeting deadlines.
• Analytical mindset with the ability to gather, manage, and synthesize data from multiple sources for reporting and decision support.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams) required; experience with university systems such as Courseleaf, Heliocampus, Banner, Workday, or comparable platforms preferred.
• Excellent written and verbal communication skills; able to draft clear, professional communications on behalf of the Associate Dean's office.
• Ability to work independently with minimal supervision and to exercise sound judgment in complex or ambiguous situations.
• High level of discretion and professionalism in handling confidential student, faculty, and institutional information.
• Commitment to building deep institutional knowledge of the college's programs, policies, processes, and key stakeholders.
• Collaborative approach to working across departments, offices, and campuses, including coordinating across time zones with global network partners.

1) Curriculum Systems Management

• The Academic Program Administrator serves as the college's primary manager for Courseleaf and the Transfer Credit System — two mission-critical platforms that underpin the accuracy and integrity of the college's academic records and student pathways.
• Serve as the primary manager for Courseleaf, the university's curriculum management system, ensuring all course and program content is accurate, current, and properly documented (~150–200 course/program updates per year).
• Manage the Transfer Credit System (TRS), overseeing transfer equivalency records and processing transfer credit evaluations in a timely and accurate manner (~400 evaluations annually).
• Support the Undergraduate Curriculum Committee (UCC) through scheduling, preparation of materials, and meeting documentation (16–20 UCC meetings per year).
• Coordinate curriculum documentation, intake forms, and program materials for new undergraduate program development — including…