Co-op Counselor

Co-op Counselor

The Co-op Counselor supports the Office of the Chancellor and the Cooperative Education programs for the College of Social Sciences and Humanities (CSSH) and Bouvé College of Health Sciences by providing one-on-one and group advising for students seeking co-ops and other career development programs, in support of Co-op Faculty. Collaborating closely with the CSSH and Bouvé Co-op Teams, this position supports students seeking co-op opportunities, provides programming and operations support for seasonal events, and administers the Career Peer Advisor program.

In this role, the Co-op Counselor guides students through the co-op process, including job search preparation, application support, self-developed co-op opportunities, co-op advising support, and ongoing engagement while on co-op. Communications and outreach, employer and student events coordination, maintenance of student-facing and internal resources, and contributions to data tracking and reporting are all within scope. Committed to fostering a welcoming and inclusive environment for all students, employers, and colleagues, this position is a key support resource for the co-op team, including stepping in for Co-op Faculty when needed.

• Bachelor's degree required.
• Minimum of 1–2 years of professional work experience; experience in higher education, career services, human resources, or a related field preferred.
• Prior experience advising, coaching, teaching, or facilitating in one-on-one or group settings.
• Strong organizational, project management, and professional communication skills, with attention to detail and demonstrated problem-solving ability.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Teams) and Google Suite.
• Ability to communicate and collaborate effectively across multiple departments and colleges.
• Comfort presenting to diverse audiences and demonstrated commitment to fostering a welcoming and inclusive environment.

• Familiarity with cooperative education and/or experiential learning.
• Experience with Salesforce, Simplicity, or similar CRM/advising platforms.
• Experience with SharePoint, Canvas, or similar content management or educational instruction tools.
• Experience developing or facilitating career development workshops and resources.
• Experience with data reporting, including basic report interpretation and communicating key findings.
• Knowledge of CPT, visa support processes, or international student employment authorization.
• Budget management or financial reconciliation experience; familiarity with Concur or similar expense management platforms a plus.
• Familiarity with administering peer mentoring or peer advising programs, work-study programs, or supervising students.
• Familiarity with supporting global education programs or working with international student populations.

Key Responsibilities & Accountabilities

Student Advising & Co-op Preparation

• Serve as a resource for CSSH and Bouvé students seeking co-op experiences, supporting them through job search strategy and application preparation, including additional support for repeat searchers and students with early deadlines; provide first-line program coverage in the absence of Co-op Faculty.
• Conduct resume reviews and mock interviews for students requiring additional support; update co-op advisors with status and comments.
• Facilitate ongoing outreach and check-ins with students during their co-op experience; escalate concerns to Co-op Faculty for follow-up and direct student engagement as appropriate.
• Coach students pursuing self-developed co-ops outside of Northeastern's database, guiding them through available platforms and supporting them through the vetting, approval, and registration process.
• Support students pursuing global co-op opportunities across Bouve and CSSH, including preparation advising, pre-departure meetings, and coordination with the Office of Global Services on visa and employment authorization; maintain ongoing engagement with students throughout the global co-op experience.
• Administer the Career Peer Advisor program, including coordination of hiring, training, scheduling, and ongoing support

Employer & Student Programming

• Coordinate logistics for employer engagement activities, serving as a point of contact for scheduling, materials, and follow-through.
• Support employer recognition initiatives as assigned.
• Collaborate with Co-op Coordinators to create, facilitate, and support workshops, events, and seasonal programming.
• Cover for Co-op Coordinators who are out of the office, responding to students, employers, and other internal stakeholders.
• Assist with co-op class preparation and management of Canvas courses as needed.

Program Operations & Communications

• Manage co-op program communications to CSSH and Bouvé students and employers, including announcements for recruitment deadlines, interview schedules, and events.
• Maintain and update SharePoint resources, student-facing resources, internal team…