Co-op Counselor

About the Opportunity Summary

The Co‑op Counselor supports the Office of the Chancellor and the College of Engineering (COE) Cooperative Education program by providing operational, student, and employer‑facing support to Co‑op Faculty. In this role, the Co‑op Counselor guides students through the co‑op process, including job search preparation, application support, self‑developed co‑op opportunities, co‑op advising support, and ongoing engagement while on co‑op. Communications and outreach, employer and student events coordination, maintenance of student‑facing and internal resources, and contributions to data tracking and reporting are all within scope.

Committed to fostering a welcoming and inclusive environment for all students, employers, and colleagues, this position is a key support resource for the co‑op team, including stepping in for Co‑op Faculty when needed.

• Bachelor’s degree required.
• Minimum of 1–2 years of professional work experience; experience in higher education, career services, human resources, or a related field preferred.
• Prior experience advising, coaching, teaching, or facilitating in one‑on‑one or group settings.
• Strong organizational, project management, and professional communication skills, with attention to detail and demonstrated problem‑solving ability.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Teams) and Google Suite.
• Ability to communicate and collaborate effectively across multiple departments and colleges.
• Comfort presenting to diverse audiences and demonstrated commitment to fostering a welcoming and inclusive environment.
• Experience with Microsoft or Google forms creation and process documentation.
• Ability to manage multiple operational priorities with attention to detail and discretion.

• Familiarity with cooperative education and/or experiential learning.
• Experience with Salesforce, Simplicity, or similar CRM/advising platforms.
• Experience with SharePoint, Canvas, or similar content management or educational instruction tools.
• Experience developing or facilitating career development workshops and resources.
• Experience with data reporting, including basic report interpretation and communicating key findings.
• Knowledge of international student employment authorization and visa support processes.
• Budget management or financial reconciliation experience; familiarity with Concur or similar expense management platforms a plus.
• Familiarity with administering peer mentoring or peer advising programs, work‑study programs, or supervising students.

Manage co‑op program communications to COE students and employers, including announcements for recruitment deadlines, interview schedules, and events. Develop and maintain communication materials, SharePoint resources, student‑facing resources, internal team documentation, and the co‑op resource library. Support program operations including course planning via Course Leaf, enrollment monitoring, and committee support. Coordinate hire logistics for faculty and staff hiring committees, along with work‑study student hiring and supervision.

Assist with purchasing and budget management functions including reporting, reconciliation, and Concur expense processing, as part of broader operational duties. Support data tracking and reporting functions as assigned, including monitoring application activity and surfacing relevant findings to Co‑op Faculty.

Serve as a resource for COE students seeking co‑op experiences, supporting them through resume reviews, job search strategy, and application preparation. Provide first‑line program coverage in the absence of Co‑op Faculty. Coach students pursuing self‑developed co‑ops outside of Northeastern’s database, guiding them through available platforms and supporting them through the vetting, approval, and registration process. Lead mock interview coordination and material preparation to support co‑op courses.

Facilitate ongoing outreach and check‑ins with students during their co‑op experience; elevate concerns to Co‑op Faculty for follow‑up and direct…