Graduate Admissions Counselor

Location: Boston, MA Position Type: Full time

The Graduate Admission Counselor is the entry-level professionalrole on Suffolk University’s Graduate Admission team, and thefoundation of the team’s recruitment and advising capacity.

Reporting to the Associate Director of Graduate Admission, this position manages an assigned caseload of graduate programs acrossthe College of Arts & Sciences (CAS) and the Sawyer Business School (SBS), guiding prospective students from first inquirythrough enrollment decision.
The Graduate Admission Counselor is a high-energy, student-centeredrole that combines travel and recruitment, applicant advising, filereview, and relationship-building with program directors and campus partners. A particular area of emphasis for this position issupporting access and inclusion efforts — serving as the admissionteam’s primary liaison to the Center for Student Diversity &Inclusion, the Center for Academic Access and Opportunity, and community-based organizations focused on first-generation and historically underrepresented graduate student populations.
This position is ideal for candidates who are passionate aboutgraduate education, thrive in a collaborative team environment, and are eager to develop a broad foundation of admission skills that supports advancement toward the Assistant Director and Associate Director levels. A limited hybrid schedule is available based on departmental needs and the enrollment cycle.

Execute recruitment activities for an assigned portfolio of CASand SBS graduate programs, with the goal of maximizing inquirygeneration and applicant conversion. Represent Suffolk University at on- and off-campus events including graduate fairs, information sessions, community college visits, professional associationevents, and corporate partner sessions. Travel approximately 6–8weeks per year during fall and spring recruitment cycles. Manage adefined prospect territory using Slate CRM, maintaining current and accurate data on outreach activity, pipeline status, and applicantprogression.

Advise prospective students through multi-channelcommunication — in-person, virtual, phone, email, and text — onprogram options, application requirements, and the enrollment process. Collaborate with program directors to stay current onprogram offerings and participate in faculty-led recruitmentinitiatives.

Manage the admissions process for an assigned caseload of graduate program applicants, maintaining a high standard ofresponsiveness and service from inquiry through enrollmentdecision. Follow up with applicants via email, phone, and CRM toensure applications are complete and moving through the review process. Evaluate applications using established program criteria,assign preliminary decisions for Director review, and contribute tomerit scholarship rankings as applicable. Maintain data integrity in Slate and contribute accurate, timely updates to enrollmentfunnel reports.

Refer complex advising situations or policyquestions to the Associate Director or Director as appropriate.

Participate in office-wide projects, committee work, and initiatives as assigned by the Director or Associate Director.

Support the planning and execution of recruiting events as directed, in collaboration with the Assistant Director who leadsevent logistics. Contribute to team training sessions, onboarding activities, and continuous improvement efforts. Actively pursueprofessional development opportunities to build expertise ingraduate enrollment management and advance toward the Assistant Director level. Other duties as assigned.

• Bachelor’s degree from an accredited institution
• Demonstrated interest in higher education, enrollment management, student services, or a related field
• Strong written and oral communication skills, including the ability to present professionally to diverse audiences
• Excellent interpersonal skills and a genuine commitment tohelping students navigate the graduate admission process
• Ability to manage multiple priorities and meet frequent,time-sensitive deadlines in a…