Assist Dir of Student Engagement, Enrollment Management

Assist Dir of Student Engagement, Enrollment Management &Retention About the Opportunity

JOB SUMMARY:

The Assistant Director of Student Engagement, Enrollment Management, and Retention works with the Director and other colleagues to encourage and support undergraduate student enrollment, engagement, and retention in the College of Engineering. Working with the Director, the Assistant Directorholds primary responsibility for the management, planning,implementation, and ongoing operations of the College of Engineering Tutoring Center, including: the first-year tutoringschedule; upper-class tutoring schedule;
Chemistry Review and Physics Review Sessions; the hiring, training, and managing theteam of Tutors and Scheduling Coordinators/Front Desk team; as wellas ongoing reporting and assessments of Tutoring Center services;and updating of Tutoring Center website. Working in close collaboration with the Director, the Assistant Director implements the first-year survey and works effectively with the Director and others involved in the delivery of COEcurriculum to assess teaching quality and student experience and identify impediments to academic progress and areas of opportunity for improvements.

The Assistant Director tracks data on departmentefforts, preparing reports as needed. The Assistant Director works with the Director on all connectedelements of undergraduate student enrollment, engagement, and retention efforts, such as providing logistical and operational support for events and activities, taking on an active role asneeded. The Assistant Director supports prospective student engagement and enrollment efforts through overseeing the COEAmbassadors program, including recruiting, hiring, training, and creating events' student staffing schedules.

Collaborates with Director on the planning and implementation of enrollment eventsand activities, including co-presenting as needed and representing the college among attendees, and providing support for ongoing andnew enrollment and engagement events and programs. With the Director, the Assistant Director supports the COE Student Activities Council (SAC) including managing key events, securingcampus locations, facilitating catering and purchases in support ofcurrent student engagement and development.

This position reports directly to the Director of Student Engagement, Enrollment Management, and Retention in the College of Engineering.

• A Bachelor's degree is required, Master's degree preferred.
• 3-5 years of experience in higher education, student affairs/services.
• Must possess strong program and people management skills,including team-building and coaching abilities. Strong commitment to student experience, development, and belonging.
• Must possess strong organizational abilities andtime-management skills, with capability to manage/prioritize multiple projects and teams.
• Analytical, critical-thinking, and problem-solving skills required, along with attention to detail.
• Ability to identify data needed to drive decision-making and tolead and support diverse initiatives.
• Excellent verbal and written communication skills.
• Excellent interpersonal skills among a variety of audiences including students, faculty, and staff, as well as prospective students and families/guests.
• Seeking an experienced self-motivated, collaborative,team-oriented, proactive, individual with a strong focus on student enrollment, engagement, retention, support, and success.

• Manages College of Engineering Tutoring Center operations.
• Plans, creates, and implements first-year tutoring schedule,upper-class tutoring schedule, and Chemistry Review and Physics Review, addressing trends in student support needs and ensuring adequate offerings and Tutor staff to support services in Bostonand across global network.

• Works effectively with Director and others involved in the delivery of COE curriculum with regard to student retention and experience.
• Implements COE first-year survey every fall and spring semesterto gather data and information to information Director, Assistant Dearn, and Associate Dean on student success and impediments tosuccess to improve curriculum, programs, and academic supports for student progress.
• Tracks data on department efforts, preparing reports asneeded.

• Facilitates recruiting and hiring of student staff who support the department, including Tutors, Scheduling Coordinators/Front Desk student staff, and COE Ambassadors, as well as department
  
  Co-op if applicable, liaising with Student Employment asneeded.
• Creates and delivers trainings for teams of Tutors, Scheduling Coordinators/Front Desk student staff, and COE Ambassadors.
• Approves student timesheets, reflecting hours worked.
• Oversees COE Tutors, Scheduling Coordinators/Front Desk student staff, and COE Ambassadors, providing ongoing management…