Senior Program Manager of Data

Senior Program Manager of Data & Partnerships About the Opportunity Job Summary

Community-Engaged Teaching and Research (CETR) is a part of Educational Innovation in the Office of the Chancellor and promotesethical experiential learning  CETR team supports service-learning courses, community-engaged research, and various experiential learning opportunities aligned with curricularobjectives. Through student leadership programs, faculty development, and community partnership building, CETR facilitatesmeaningful experiences on and off-campus.

While this team frequently contributes to international dialogueson community-engaged practices in higher education, CETR is also recognized nationally as a top service-learning program.

Service-Learning (S-L) is a form of experiential learning for students and a teaching tool for faculty that purposefullyintegrates their academic coursework with service to meet classroom and community goals throughout the semester. Our Community-Engaged Teaching and Research team collaborates with over 60 faculty members incorporating service or community engagement into 100+courses each year. Some of our signature programs and events include the S-L Teaching Assistant program, S-L Fellows program,Virtual EXPO, Request for Partnerships process and communitypartner recruitment, faculty development workshops, and more.

• Develop institutional relationships with over 100community-based organizations through multiple mediums (i.e.emails, phone calls, face-to-face).

• Plan and support events (semester, annual, and bi-annual) to strengthen campus and community relationships and align with academic scholarship.
• Update faculty and community partner training materials and communication platforms for CETR programs, ensuring relevant information is accessible.
• Work with and provide support to program leadership as theyplan program functions including recruitment events, informationsessions, graduation celebrations, etc.
• Provide administrative oversight on special projects and strategic initiatives within the CETR team.

• Collaborate with the Associate Director to manage day-to-day operations and track faculty engagement, community partnerships,student leader participation, and course information.
• Provide administrative oversight for and engagement with anetwork of 75+ faculty and 100+ community partnerships.
• Monitor the CETR shared inbox for inquiries and resourcerequests.
• Streamline processes and enhance efficiency within CETRoperations.

• Manage and implement evaluation processes for currentprogramming, utilizing data to propose evidence-based program enhancements.
• Collaborate with university analytics teams to align assessment strategies with institutional priorities.
• Collect, track, and compile key metrics on programs as directed by Program Directors or other College leadership.
• Lead the organization of our internal databases (ex. Airtable,Excel, Salesforce, etc.)

• Oversee external (off-campus) communication efforts and collaborate on internal network storytelling.
• Represent CETR at relevant campus events, collaborate withother community engagement staff and contributing to broader teamgoals.

This position plays a crucial role in the implementation and maintenance of CETR programs and operations. Reporting directly to the Associate Director, this role will ensure the effective execution of CETR initiatives and support ethical community engagement in teaching and research partnerships.

• Holds a bachelor's degree; master's degree preferred.
• Holds 1-5 years of experience in community engagement at ahigher education institution or related organization.
• Has showcased experience in qualitative data methods, program evaluation, and assessment, with backgrounds in thematic coding andsurvey design strongly desired.
• Has showcased experience in quantitative data methods, with aback ground in statistical analysis strongly desired.
• Holds foundational skills in managing complex databases (e.g.Airtable), with deep backgrounds in coding languages (in order ofpreference: JavaScript, HTML, and CSS) strongly desired.
• Has showcased experience in managing projects that impactmultiple stakeholders simultaneously; experience in related budgetor finance management a plus.

• Communicates effectively across verbal, written, and interpersonal contexts
• Works collaboratively in a fast-paced, diverse, and urbanenvironment.
• Can handle shifting priorities or routinely cycling through multiple tasks
• Takes ownership of projects with appropriate follow-through and initiative
• Works independently while contributing effectively to teamgoals
• Demonstrates excellent organization, time-management, and attention to detail
• Combines critical and creative…