Project Access Student Assistant

Roxbury Community College (RCC) is a public institution of higher education offering associate degrees, certificate programs and lifelong learning opportunities to the Greater Boston community. The Department of Education recognized RCC as a Predominantly Black Institution (PBI) and as one of the top 100 community colleges in the country for student outcomes through the Postsecondary Success Recognition Program, making it the only community college in Massachusetts with these designations.

RCC offers 24 associate degree programs, 6 credit-based certificate programs, 13 non-credit professional certification programs, 30+ lifelong learning and fitness classes, and customized incumbent worker training programs. The college hosts hundreds of civic and community events at the Reggie Lewis Track and Athletic Center each year. RCC is committed to providing all learners with the academic and non-academic support required for degree completion and long-term success.

Roxbury Community College is guided by our six core values of Accountability, Equity, Excellence, Honesty, Integrity, and Respect. RCC is also an AA/EO employer and strongly encourages applications from candidates who would enhance the diversity of its staff. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential job functions. The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act requires all institutes of higher education to disclose campus policy statements and crime statistics.

Our annual report is available at https://www.rcc.mass.edu/explore/public-safety/index.html.

Department:

Project Access / Student Support Services

Position Title:

Project Access Student Assistant

Developmental Focus:

Explore & Build

Economic Mobility Pathway:

Pathway 1 - Healthcare & Human Services

Location:

On Campus - Academic Building 3, Room 353

Number of Positions:1

Recommended

Hours:

Weekday, on-campus coverage based on student academic schedules and Project Access needs

Maximum

Hours:

18.5 hours per week

Supervisor:

Nancy Santos, Director of Project Access

Eligibility

Note:

Minimum of one semester completed and good academic standing

Position Summary

The Project Access Student Assistant provides entry-level outreach, front-desk, administrative, and resource-navigation support for Project Access. The role helps connect students to campus and community resources while building foundational skills in student services, outreach, office operations, research, communication, and community engagement.

Greet students and provide routine information about Project Access hours, services, and referral options.

Assist with appointment check-in, forms, resource packets, and approved outreach materials.

Perform routine filing, scanning, copying, data entry, and organization of program records.

Maintain resource displays, supply inventories, and routine participation logs.

Protect confidential information and refer student-specific benefit, crisis, eligibility, or case-management questions to professional staff.

Assist with on-campus workshops and events through setup, registration, materials, and attendance support.

Currently enrolled at Roxbury Community College for the  academic year.

Have an active Federal Work-Study award and sufficient remaining FWS eligibility before beginning work.

Maintain Satisfactory Academic Progress (SAP) in accordance with institutional and financial-aid requirements.

Complete all required student-employment and payroll documentation before beginning work.

Work only the approved FWS schedule and duties assigned by the designated RCC supervisor.

Required Qualifications

Currently enrolled RCC student who has completed at least one semester, is in good academic standing, and is eligible for Federal Work-Study.

Ability to use general office equipment and follow written and verbal instructions.

Ability to use discretion and maintain confidentiality.

Ability to establish respectful working relationships with people from varied cultural and economic backgrounds.

Reliable, organized, and able to provide professional customer service.

Preferred Qualifications

Interest or coursework in business, social science, criminal justice, human services, community engagement, or a related area.

Federal Work-Study Compliance Notes

This FWS assignment is part-time, on-campus student employment and is contingent upon continued Federal Work-Study eligibility and available award funding.

FWS students may perform…