Transfer Services Student Ambassador

Roxbury Community College (RCC) is a public institution of higher education offering associate degrees, certificate programs and lifelong learning opportunities to the Greater Boston community. The Department of Education recognized RCC as a Predominantly Black Institution (PBI) and as one of the top 100 community colleges in the country for student outcomes through the Postsecondary Success Recognition Program, making it the only community college in Massachusetts with these designations.

RCC offers 24 associate degree programs, 6 credit-based certificate programs, 13 non-credit professional certification programs, 30+ lifelong learning and fitness classes, and customized incumbent worker training programs. The college hosts hundreds of civic and community events at the Reggie Lewis Track and Athletic Center each year. RCC is committed to providing all learners with the academic and non-academic support required for degree completion and long-term success.

Roxbury Community College is guided by our six core values of Accountability, Equity, Excellence, Honesty, Integrity, and Respect. RCC is also an AA/EO employer and strongly encourages applications from candidates who would enhance the diversity of its staff. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential job functions. The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act requires all institutes of higher education to disclose campus policy statements and crime statistics.

Our annual report is available at https://www.rcc.mass.edu/explore/public-safety/index.html .

Developmental Focus:
Apply & Contribute

Primary Economic Mobility Pathway:
Pathway 6 - Liberal Arts, Communications & Creative Industries

Secondary Economic Mobility Pathway:
Pathway 3 - Business, Entrepreneurship & Professional Services

Location:

On Campus

Number of Positions: 1

Recommended

Hours:

Mondays, Tuesdays, and part-time Wednesdays; based on academic commitments and department needs

Maximum

Hours:

18.5 hours per week

Expected

Start Date:

September 15, 2026

Supervisor:
Evan Desatnick, Coordinator of Transfer Affairs & Articulation Services

Position Summary

The Transfer Services Student Ambassador is an intermediate-level student employment position that supports the Coordinator of Transfer Affairs & Articulation Services with daily and long-term transfer operations. The student assists with transfer events, database review, research, content development, and operational support while building skills in higher education, customer service, research, communications, technology, event coordination, and professional administration.

• Greet students and provide approved information about Transfer Services programs, events, and resources.
• Assist with organizing published transfer materials, articulation resources, contact lists, and event information.
• Support transfer fairs and workshops through setup, registration, check-in, materials, and attendance tracking.
• Perform routine research and data entry using publicly available or staff-approved sources for supervisor review.
• Assist with approved outreach and reminder communications.
• Do not interpret transfer-credit decisions, guarantee transferability, approve equivalencies, or provide official transfer advising.

• Currently enrolled at Roxbury Community College for the  academic year.
• Have an active Federal Work-Study award and sufficient remaining FWS eligibility before beginning work.
• Maintain Satisfactory Academic Progress (SAP) in accordance with institutional and financial-aid requirements.
• Complete all required student-employment and payroll documentation before beginning work.
• Work only the approved FWS schedule and duties assigned by the designated RCC supervisor.

Required Qualifications

• Current RCC student eligible for Federal Work-Study and in good academic standing.
• Demonstrated familiarity with the RCC student experience and ability to learn transfer-related systems and resources.
• Strong written and verbal communication skills.
• Strong research, organization, attention-to-detail, and technology skills.
• Ability to interact professionally with students, staff, and representatives from four-year institutions.
• Ability to follow established procedures and appropriately escalate questions or discrepancies to professional staff.
• Ability to work independently on assigned tasks while meeting deadlines and maintaining accurate records.

Scope of Student Role

The…