IT Field Technician

IT Field Technician (1-3 Years of Experience)

Applicants must be flexible to travel Monday through Friday, with all expenses (travel, lodging, meals) covered.

• Install and perform preventive maintenance on patient simulators at medical‑related customer sites such as hospitals and universities.
• Travel within the greater market area, typically within a five‑hour drive; longer trips may require flying.
• Travel to customer sites for regular maintenance, troubleshooting, and support.
• Participate in a 13‑week, 100% paid training program, including classroom instruction and field shadowing.
• Return to base location each evening and be available for weekend travel as needed.

• Drive up to 5 hours; flights used for longer trips; hotel accommodations provided for overnight stays.
• Gas mileage reimbursed after the 30th mile (miles 31+).
• $65 per day food credit while traveling.
• Automatic full travel hours counted from first hour of travel.

• Base‑level IT knowledge (experience preferred but not required).
• Familiarity with networking protocols (TCP/IP, DHCP, IP addressing).
• Proficiency with Windows 11.
• Excellent electronics aptitude is a plus.
• Strong customer service skills.
• Reliable transportation and willingness to travel Monday through Friday.
• Recent graduates may be considered; commitment to training period is required.
• Will willing to take an IKM assessment (similar to CompTIA A+) as part of qualification.

Contract to Hire position based out of Boston, MA. Pay range: $25.00–$25.00 per hour. Temporary role benefits may include:

• Medical, dental and vision coverage.
• Critical Illness, Accident and Hospital insurance.
• 401(k) Retirement Plan – pre‑tax and Roth options.
• Life insurance (voluntary life & AD&D). Short‑ and long‑term disability.
• Health Spending Account (HSA).
• Transportation benefits.
• Employee Assistance Program.
• Paid time off – PTO, vacation, sick leave.

Hybrid position in Boston, MA.

Position anticipated to close on July 6, 2026.

The company is an equal‑opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or other characteristics protected by law.

Compliance with the San Francisco Fair Chance Ordinance for applicable locations. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment. The employer may use artificial intelligence to support parts of the hiring process; final decisions are made by the hiring team.