MedTech Field Service Engineer

Location:

Boston, United States of America. Type:
Part time, Field-based.

Med Tech Field Service Engineer This role offers a unique opportunity to collaborate with healthcare professionals and lead technical initiatives in medical device technology. You will be responsible for leading a team that installs, updates, and performs services on medical devices—including infusion pumps and batteries—across U.S. hospitals, while delivering exceptional customer service.

What you will be doing in the role:

• Provide ongoing communication and customer support to on‑site hospital staff.
• Organize, test, and update medical devices; install and configure hardware, software, and network products.
• Conduct routine checks and record data from product tests after installation and configuration.
• Document and submit daily data while maintaining high standards of product support quality documentation.
• Full‑time commitment requires travel locally, regionally, and nationally.
• Assignment‑based schedule with 40‑hour commitment per week and overtime as needed.

Job Requirements:

• Associate degree, or equivalent military training programs, or equivalent biomedical or technical field service experience (3–5 years field experience).
• Strong computer skills with the ability to troubleshoot project setup, technical issues, and closeouts remotely within multiple software programs.
• Professional business acumen and effective communication skills required.
• Self‑motivated individual who can work independently or collaboratively within a team.
• Strong time‑management and organizational skills to ensure on‑time completion of project assignments.
• Active and unrestricted driver’s license and personal vehicle for local work‑related assignments.
• Ability to sit and stand for long periods of time and lift up to 70 lbs.
• Ability to clear hospital vendor credentialing requirements, including providing proof of vaccination status.
• Position may require up to‑date immunizations.

Travel Requirement:

• Full‑time commitment with travel flexibility.
• Assignment‑based schedule with 40+ hour commitment per week. Travel nationally to support customer needs.
• Driving is considered a business requirement. Candidates must possess a valid driver’s license and will be subject to a review of their driving record prior to hire.
• Personal vehicle required for job‑related assignments up to 3 hours from home.
• Located within 1 hour of a major airport.
• Travel and time traveling is paid.

Preferred Attributes:

• Background in biomedical, networking, military, or field‑based technician roles.
• Experience working in a technical role within a healthcare environment.
• Strong computer skills and comfort with troubleshooting with Microsoft Office applications, including Outlook, Excel, Word, and One Note.

Benefits: This position is not eligible for our Medical Benefits.

Vaccine/Immunization/Hospital Credentialing Requirement: You will need to complete the healthcare facility credentialing process, which includes meeting the immunization requirements specified by the facility. Required vaccinations typically include Measles, Mumps & Rubella;
Varicella;
Negative Tuberculosis Test;
Tetanus, Diphtheria & Pertussis (Tdap);
Hepatitis B;
Influenza (seasonal); and COVID‑19 vaccine primary series, with boosters sometimes required. IQVIA complies with all applicable laws regarding reasonable accommodations or exemptions for religious, medical, or other legally protected reasons, although client requirements may supersede these.

* Due to the nature of this role, it is not eligible for Visa sponsorship.

The potential base pay range for this role is $27.00–$32.00 per hour. The actual base pay offered may vary based on a number of factors including job‑related qualifications, location, and schedule. Incentive plans, bonuses, and other forms of compensation may also be offered.

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.

IQVIA is committed to integrity in our hiring process and maintains a zero‑tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law.