Director, Engineering Operations

Build the operational backbone that gets mission‑critical software systems into production—and keeps them there at scale.

We are seeking a Director, Engineering Operations to serve as the CTO's strategic operational partner. You will design and own the systems that make engineering execution visible, predictable, and accountable across a distributed, multi‑discipline organization spanning embedded systems, firmware, software, Dev Ops, and data science. You bring deep experience delivering production‑grade software—you understand what it takes to get to production, what can go wrong, and how to solve it.

If you are energized by building infrastructure that scales and want your work to directly impact how utilities deliver affordable, reliable power—join us at Line Vision, Built In Boston Best Places to Work!

• Apply hands‑on production software and systems experience to validate plans, identify risks, and ensure deliverables reflect real‑world production requirements
• Find problems early — surface schedule risks, resource conflicts, technical blockers, and production dependencies before they impact delivery
• Resolve blockers directly and escalate immediately when leadership attention is needed, with clear context and a recommended path forward
• Own the engineering metrics framework that keeps execution visible and accountable across all engineering disciplines
• Synthesize engineering health for the CTO and serve as the connective tissue between product roadmap commitments and squad‑level delivery

• Map all active engineering commitments with particular focus on production readiness gaps, dependencies, and delivery risks
• Build strong relationships with engineering leads and product owners across all disciplines, becoming a trusted operational partner
• Identify the top 3–5 execution risks—especially those tied to production delivery—and develop a plan to address them

• Implement early warning systems and operational processes that give leadership consistent, reliable visibility and drive engineering health
• Build commitment tracking infrastructure that links the product roadmap to squad‑level execution with full visibility into production dependencies and readiness criteria
• Collaborate with the CTO and Product Delivery leads to foster a “work the problem” culture, building the operational infrastructure necessary to enable cross‑functional teams to resolve issues efficiently and with reduced manual overhead.

• Position the engineering organization to scale to 100+ engineers while continuously refining execution discipline and production quality standards
• Build a culture of accountability where teams own their commitments and use data to continuously improve performance
• Create operational playbooks—covering production delivery, incident response, and cross‑functional coordination—used across all engineering disciplines

• Taking Ownership:
  Drive full accountability for engineering execution outcomes. Communicate proactively on risks and blockers.
• Critical Thinking:
  Diagnose operational and technical problems independently and propose solutions. Bring a production systems lens that critically enhances the team's collective problem‑solving.
• Delivering Innovative Solutions:
  Devise operational systems with a growth mindset. Utilize technical expertise in novel ways to achieve reliable, scalable delivery.
• Judgment & Decision Making:
  Make prioritization calls under ambiguity, backed by evidence and first principles. Understand production risk well enough to know when to elevate versus resolve.
• Follow Through – Execution:
  Deliver operational systems that teams actually use. Build a track record for doing what you say, on time, with rigor.

• 6+ years in engineering leadership, technical program management, or engineering operations with hands‑on experience delivering production‑grade software and hardware/software systems
• Deep understanding of what production‑level delivery requires: dependencies, release criteria, incident response,…