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Senior CCaaS Engineer — CXone/Omnichannel Expert
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-03-07
Listing for:
Ascensus
Full Time
position Listed on 2026-03-07
Job specializations:
-
Engineering
Systems Engineer
Job Description & How to Apply Below
A leading technology and service platform for savings plans seeks a Senior Contact Center Engineer to design and support advanced contact center solutions. The ideal candidate will have extensive experience with NICE in Contact or CXone, strong software engineering skills, and a proven track record in contact center technologies. Responsibilities include leading integrations, enhancing customer engagement, and ensuring system performance.
Competitive salary with additional benefits is offered.
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Position Requirements
10+ Years
work experience
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