Telecommunication Analyst

Position Summary

The selected applicant for this position executes assignments for the installation, operation, maintenance and repair of the voice, data, video and software related to all MassDOT communication, electronic and Intelligent Traffic System (ITS) equipment, including but not limited to two‑way radio, fiber optic, telephone private branch exchange, programmable controllers, tunnel ventilation, carbon monoxide and hydrocarbon gas monitoring, local field controllers, remote terminal units, overhead and portable variable message signs, emergency telephone, automatic gates, highway advisory radio traffic, security video, security access control, integrated project control system, real‑time traffic monitoring and ancillary electronic equipment.

The applicant works with all MassDOT departments and agencies – electrical, maintenance, State Police, toll, administration, RMV, MBTA, EMS, BFD, BPD, DCR and other personnel – to ensure continuous operation of all equipment. The applicant is responsible for providing technical support for all systems and equipment and must professionally interface with all departments involved in engineering, operation and maintenance.

• Maintain, troubleshoot and repair all MassDOT communication and electronic systems on a 24/7/365 basis to ensure continuous operation of life‑safety equipment.
• Provide on‑call service based on a rotating seniority schedule and calls from the Communication Supervisor or Engineer in charge.
• Perform corrective and preventive maintenance on various life‑safety systems.
• Work from a ladder, platform lift truck or bucket truck; perform duties inside facilities, outside areas along roadways and in work‑zone areas as required.
• Install voice, data and video infrastructure for all MassDOT facilities, including Highway Operations Centers, Registry of Motor Vehicles, State Transportation Building, District Headquarters, drawbridges, maintenance depots, State Police barracks, ventilation buildings, etc.
• Install new equipment for various systems: radio, fiber optic, telephone, etc.
• Install and maintain radios in all MassDOT and State Police vehicles and facilities.
• Support Communications Engineers in installing and upgrading systems.
• Perform routine and emergency system evaluation and testing.
• Learn unique software packages associated with each piece of equipment.
• Comply with all policies, practices and safety procedures.
• Perform other related duties as required.
• Work the third shift, Sunday through Friday, 11:00 PM – 7:00 AM. Shifts are bid every October or due to special circumstances; shift changes are determined by seniority.

• Applicants must have at least three years of full‑time or equivalent part‑time technical professional or administrative experience in telecommunications (telephone, telegraph, or teletype work) or in regulation of the telecommunications industry, or an equivalent combination of experience and the substitutions below.
• Substitutions:
• An associate’s degree with a major in electrical engineering technology or electronic technology may be substituted for a maximum of one year of the required experience.
• A bachelor’s or higher degree with a major in electrical engineering or electronic engineering may be substituted for a maximum of two years of the required experience.
• Possession of a current valid Massachusetts Class D Motor Vehicle Operator’s License.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status or any other basis covered by appropriate law. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

• Position Title:
  
  Telecommunication Analyst I (2600002J)
• Agency:
  Massachusetts Department of Transportation
• Primary
  
  Location:
  
  Information Systems and Technology
• Schedule:
  
  Full‑time
• Shift: Night (third shift, Sunday through Friday, 11:00 PM – 7:00 AM)
• Number of Openings: 4
• Salary: $69,599.61 – $ yearly
• Bargaining Unit: DOT
• Potential Hybrid
  
  Work Schedule:
  
  No
• Confidential:
  No