Field Applications Engineer; Robotics and Material Handling

Position: Field Applications Engineer (Robotics and Material Handling)
This position is remote based in Boston, MA. Relocation to the Boston, MA area is required.

Why Work at Banner?

For over 50 years, Banner Engineering has been at the forefront of industrial automation. We offer products and solutions including award-winning sensors, wireless solutions, machine safety, indication and LED lighting. From Fortune 500 leaders to innovative startups, Banner's award-winning products and solutions are helping companies around the world increase efficiency, reduce costs, safeguard equipment, and protect personnel.

Our commitment to innovation shows through a continuous, market-driven evolution of products and technology. With engineers employed in nearly every major department, engineering is in our DNA.

Banner is a rapidly growing company that offers many personal development opportunities, an excellent benefits package, and a collaborative team of employees who are passionate about what they do.

Position Summary

In this role, you will be responsible for providing technical support to the Robotics and Material Handling Strategic Teams, helping expedite the sales cycle for more support intensive products, and developing strong relationships with both sellers and target customers.

This position reports to the Field Applications Engineering Manager.

What You'll Be Doing

This is a great opportunity for someone who enjoys working both individually and collaboratively staying on top of tasks, and making a meaningful impact across teams and projects. Below are some key responsibilities of the role.

Key Responsibilities

* Act as the Project Manager for opportunities involving complicated system solutions that mesh Banner platforms with industrial network systems

* Lead the effort to promote best practices for complex solutions within the Banner sales team

* Develop reference materials, white papers, and support videos to improve the customer experience and share internally

* Provide pre-sale and post-sale technical support for customers

* Be a resource for the Robotics and Material Handling Account Teams at Integrators and target OEMs

* Develop and maintain effective relationships with customers and sellers

* Attend sales calls as needed; you'll also provide selling materials (samples, product information, technical documents, etc.) and presentations for key account and new product opportunities

* Define, coordinate, and prioritize customer feedback and ideas into engineering requirements for future enhancements, then work closely with the Robotics and Material Handling Sales Teams and engineering to implement those enhancements

* Promote and train on new products to target customers

* Develop methods and best practices for delivering outstanding service to our customers

* Help expand our BOM at the customer

* File on time, comprehensive trip reports into the SFDC account

* Report back on competitive products/applications at customer sites

What You Bring to the Table

To perform this job successfully, you must be able to perform each essential duty satisfactorily, and regular attendance is required. The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job. Reasonable accommodations may be made to support individuals with disabilities.

Required

* Bachelor's degree in Engineering and related field 3-5 years of related experience
-OR-7+ years of experience in automated controls

* 3+ years of technical sales experience in the industrial automation sector

* Experience with sensors, measurement and condition monitoring solutions, remote I/O, lighting applications and/or PLC programming.

* Excellent written and verbal communication and presentation skills

* Ability to follow-up and maintain strong, successful relationships

* Proven ability to manage multiple priorities, commitments, and projects

* Strong problem-solving abilities and a proven track-record for proposing and implementing new solutions

* Experience using various networks, such as ethernet, IP, Profinet, Modbus, etc.

* Ability to travel up to 50% of the time with overnight stays

What to Expect at Work

Physical Demands

The physical demands described here must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to support individuals with disabilities.

* Sit for up to 8 hours per day.

* Continuous movement, walking, or standing.

* Exposed to a computer screen for extended periods

* May require repetitive motions such as utilize a computer mouse, keyboard, computer, and other standard office equipment.

* Communicate with others frequently.

* Occasionally lift and/or move objects up to 25 pounds.

* Ability to travel by car to customer sites frequently (50%)

* Ability to travel by airplane occasionally (30%)

Working Environment

The work environment characteristics described here are representative of those you may encounter while performing the essential functions of this job.

* Corporate office environment - indoor and climate-controlled

* Customer and…