Strategic Account Engineer​/Technical Sales Lead

Strategic Account Engineer / Technical Sales Lead

Boston, MA (Field Based)

Our client, a global contract manufacturer, is hiring a Strategic Account Engineer / Technical Sales Lead to serve as their embedded, customer‑facing growth leader for one of their most important strategic accounts. This is not a traditional sales role—and not a desk‑based engineering role. You’ll be on site and in the room with customer engineering, robotics, operations, procurement, and deployment teams, helping shape decisions before formal RFQs ever hit the street.

Your mission is to identify upcoming robotic and automation programs early, influence technical and sourcing direction, and convert that insight into awarded manufacturing, assembly, and production work. If you can walk the floor with engineers, read drawings, talk fabrication and assembly with credibility, and then turn those conversations into real revenue—this role is built for you.

The ideal candidate will have experience in a manufacturing environment and a working understanding of quality requirements, inspection processes, and customer expectations for manufactured components. Experience with metal fabrication, CNC machining, contract manufacturing, ISO quality systems, non‑conformances, corrective actions (CAPA), or root‑cause problem solving would be considered a strong asset. This person should be comfortable working with sales, engineering, quality, production, and customers to support both new business opportunities, successful program execution, and help remedy quality issues that arise on site.

• Act as primary in‑market representative for a major enterprise robotics and automation customer
• Build deep relationships across engineering, operations, quality, procurement, robotics, and deployment teams
• Gain early visibility into prototypes, pilots, launches, and large‑scale deployment plans
• Identify, track, and capture new opportunities before competitors see them
• Expand work from one‑off jobs into recurring production and program‑level partnerships

• Lead technical and commercial conversations with customer stakeholders
• Review drawings, CAD models, BOMs, and early concepts to identify manufacturable solutions
• Drive design for manufacturing and design for assembly discussions to reduce cost, improve reliability, and accelerate launches
• Translate customer requirements into clear quotes, technical proposals, and executable programs
• Follow up relentlessly on quotes, engineering changes, and open opportunities

• Stay closely aligned to the customer’s robotics and automation roadmap
• Capture intelligence on priorities, pain points, supplier gaps, timelines, and competitor activity
• Communicate insights back to leadership and internal engineering, estimating, and operations teams
• Help guide internal decisions on pricing, capacity, investments, and capabilities

• Support programs from prototype through production ramp
• Serve as the bridge between the customer and internal teams across multiple facilities
• Coordinate engineering updates, manufacturing feedback, and change management
• Help resolve technical or commercial issues that could impact delivery, quality, or future work

• 5+ years in a customer facing technical role (technical sales, applications engineering, sales engineering, program management, manufacturing engineering, or similar)
• Strong understanding of contract manufacturing
  , including sheet metal fabrication, CNC machining, welding, and mechanical assembly
• Ability to interpret mechanical drawings, Solid Works models, tolerances, and BOMs
• Solid Works experience required
• Strong understanding and experience with manufacturing‑quality fundamentals such as GD&T basics, root‑cause frameworks, and quality systems such as CAPA, NCRs, FAI, ECO
• Proven ability to build trust with engineering, operations, procurement, and leadership teams
• Strong commercial instincts—you see opportunity where others see noise
• Comfortable working independently in a fast‑moving, field‑based environment

• Experience with robotics, automation, logistics,…