Director, Engineering - USRM Property & Specialty

Description

NOTE:

This role has a hybrid work arrangement (2x per week) in one of our tech hub locations:
Plano, TX/Columbus, OH/Boston, MA/Portsmouth, NH/Indianapolis, IN.

Liberty Mutual US Retail Markets (USRM) Technology is undertaking a multi-year transformation to modernize our policy administration ecosystem by converging legacy platforms into a unified, cloud-enabled Guidewire Policy Center solution.

We are seeking a Director of Engineering - Property & Specialty to lead one of the critical components of this transformation:
Build and deploy Property & Specialty LOB's into our modern platform.

This leader will partner closely with existing implementation teams to define and execute the engineering and build strategy, build and lead a high-performing organization, and partner across Product, Underwriting, Distribution, Service, Data, and Platform teams to ensure seamless, high-quality outcomes that enable business agility and customer value.

This role combines deep technical leadership, large-scale program execution, and organizational leadership, and is pivotal to delivering a simplified, future-ready insurance platform.

About the Role:

As Director of Engineering, you will lead both engineering strategy and execution while developing a world-class engineering organization.

Engineering Leadership & Organizational Development

* Build, lead, and develop a high-performing engineering organization, including engineering managers and senior technical leaders.

* Foster a culture of technical excellence, innovation, accountability, and continuous learning.

* Oversee talent strategy including hiring, coaching, performance management, and succession planning.

* Establish and scale global engineering teams, including vendor and offshore strategies aligned to capacity and cost objectives.

* Lead cross-functional coordination across Guidewire, system integrators, platform teams, and downstream consumers to manage dependencies, risks, and delivery.

Technology Strategy & Delivery

* Shape and drive engineering strategy aligned with enterprise architecture, modern engineering practices, and cloud-native platforms.

* Lead design and implementation of scalable, resilient solutions within the Guidewire Policy Center ecosystem.

* Ensure adoption of best practices across software development, Dev Ops, security, and quality engineering.

* Balance speed-to-market with long-term scalability, reliability, and operational excellence.

Cross-Functional Leadership & Business Alignment

* Partner with Product, Underwriting, Data, Experience, and Architecture teams to deliver business value and seamless customer experiences.

* Collaborate with senior and executive leadership to align engineering priorities with enterprise strategy and modernization goals.

* Own delivery outcomes, including timelines, quality, system health, and business impact.

* Represent engineering in strategic planning, budgeting, and resource allocation discussions.

Thought Leadership & Innovation

* Serve as a thought leader in engineering and modernization, influencing architecture, platform investments, and emerging technologies (e.g., GenAI, cloud data platforms).

* Advance engineering practices and contribute to Liberty Mutual's broader technology community.

Key Responsibilities:

* Lead and develop a high-performing engineering organization, including managers, senior engineers, and global/vendor teams.

* Own the end-to-end policy platform buildout supporting Property & Specialty LOB's.

* Be accountable for delivery of implementation milestones across a multi-year modernization program.

* Partner closely with Architecture, Guidewire and Systems Integrators to ensure that the engineering aligns with our go-forward architecture stratecy and aligns with existing architecture blueprint.

* Drive cross-functional execution across Guidewire, system integrators, platform teams, and downstream systems.

* Shape engineering strategy aligned with enterprise architecture, cloud platforms, and long-term modernization goals.

* Ensure adoption of best practices across software engineering, Dev Ops, security, and reliability.

* Partner with Product, Underwriting, Data, and Experience teams to deliver measurable business outcomes.

* Represent engineering in executive-level planning, funding, and prioritization discussions.

* Build a strong engineering culture focused on accountability, innovation, and continuous improvement.

* Serve as a thought leader influencing engineering practices and enterprise technology direction.

Qualifications

* Bachelor's or Master's degree in Computer Science, Engineering, or related discipline.

* 10+ years of technology experience with 5+ years in senior leadership roles.

* Experience leading large-scale policy administration transformations in P&C insurance.

* Deep expertise in Guidewire Policy Center (Guidewire Cloud preferred).

* Proven ability to lead large, globally distributed engineering teams (75-150+ engineers).

* Strong knowledge of cloud-native architectures, microservices,…