Presales Technical Services Engineer

Role Overview

We are seeking an energetic and highly skilled individual to join the Onshape Technical Services team. The ideal candidate is articulate and experienced in delivering engaging product demonstrations. You will collaborate with a fast‑paced, in‑office team at the PTC HQ in Boston’s Seaport District, supporting our sales efforts by showcasing our product to potential new customers. This role requires a strong understanding of engineering applications (CAD, PDM, PLM, CAM, FEA, etc.)

and the ability to effectively communicate our product’s unique features. It demands a 3‑day-per-week in‑office minimum.

• Master our product and become an expert user.
• Collaborate closely with the sales team to deliver exceptional product demonstrations.
• Act as a product expert, addressing questions from customers and prospects.
• Develop technical product‑related marketing content.
• Expand our ever‑growing library of demonstration content.
• Liaise with the development team to relay feature requests from customers and prospects.
• Continuously enhance your skills and knowledge.

• Experience with Onshape.
• Experience in delivering product demonstrations.
• Experience in troubleshooting complex customer requirements.
• Excellent written and verbal communication skills.
• Bachelor’s degree in mechanical engineering or equivalent technical degree.
• 2+ years of full‑time work experience.

• Experience with SOLIDWORKS, Creo, Inventor, or similar CAD software.
• Experience and familiarity with PDM or PLM products (SOLIDWORKS PDM, Windchill, Autodesk Vault, Siemens Teamcenter).
• Experience with CAM, FEA, ECAD, or other related engineering products.
• Knowledge of APIs and connections between web‑based platforms.

Annual salary range: $100,000 – $120,000, plus potential performance‑based bonus and eligibility for employee share purchase program and other equity opportunities.

PTC offers medical, dental, vision, paid time off, sick leave, tuition reimbursement, 401(k) with match, flexible spending accounts, life and disability insurance, commuter subsidy (for office‑assigned employees), and other total rewards programs subject to plan eligibility and terms.

At PTC, we believe in the power of diverse ideas and perspectives. We welcome applicants from all backgrounds and hire without regard to race, national origin, religion, age, color, ethnicity, ancestry, marital status, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, veteran status, or any other characteristic protected by local, state, or federal laws. PTC is an equal‑opportunity employer.