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Manager - Bus Operations and Service Planning

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Hatch Ltd.
Full Time position
Listed on 2026-07-30
Job specializations:
  • Engineering
    Operations Management, Environmental Compliance & Protection
Salary/Wage Range or Industry Benchmark: 130000 - 155000 USD Yearly USD 130000.00 155000.00 YEAR
Job Description & How to Apply Below

Manager - Bus Operations and Service Planning

Company: Hatch

Requisition : 99704

Global Lead – Bus Operations and Service Planning (Boston, MA)

Job summary:

This position will support bus operations and service planning projects such as Bus Rapid Transit (BRT), bus network redesign, zero emission transition planning, microtransit, and paratransit. This intermediate position requires 10+ years of experience. Candidates need not have experience in all areas highlighted.

The ideal candidate is a motivated, results-driven professional interested in operational planning, zero emissions technologies, environmental issues, managing projects, building business opportunities, developing client relationships, and delivering technical expertise and value to our partners and clients. Working well with others or independently, and possessing strong oral and written communication skills with vendors and clients is essential. Candidates should be able to work on multiple projects simultaneously while meeting deadlines and maintaining high quality.

You bring to the role :

  • BS degree in planning or related degree.
  • 10+ years of progressively responsible engineering experience.
  • Experience working with major transit agencies.
  • Experience completing network redesigns of bus networks.
  • Experience planning for new BRT service.
  • Experience with business development and proposal development for consulting work.

As the successful candidate, you will :

  • Manage projects related to bus operations and service planning.
  • Provide technical expertise to support cross-discipline project teams designing and implementing bus and paratransit solutions for our clients.
  • Complete cost estimates for planned projects.
  • Serve as subject matter expert on bus fleet planning.
  • Develop cost estimates and life cycle analyses to assess existing bus operations.
  • Review technical documents such as design plans and other engineering related deliverables.
  • Produce quality assurance plans and oversee quality control programs.
  • Prepare technical documents/reports and present to clients, project teams, etc.
  • Develop and maintain productive working relationships.
  • Communicate continuously and effectively with clients in the development and implementation of projects.
  • Collaborate on exciting projects to develop innovative solutions.

We encourage you to apply even if your past experiences don't perfectly align with the skills listed.

We are committed to fostering a diverse, inclusive workplace. Hatch is an Equal Opportunity Employer that considers applicants without regard to age, race, color, national origin, citizenship, religion, creed, gender, sexual orientation, marital status, disability, veteran status, or any other protected status. If you have any accommodation requirements, please let us know. We will do our best to meet your needs in accordance with applicable local legislation.

Base compensation: $130,000 - $155,000

Comprehensive benefits include:

  • Health and Welfare benefits: Top‑tier medical coverage (one plan with no employee premium required), prescription drug, dental, vision; flexible spending accounts and a health savings account (with a generous employer contribution); life, accident, and disability insurance; employee assistance program; employee wellness program
  • Retirement Savings: 401(k) with employer match of 50% per dollar up to 6%, fully vested after three years; additional 3% in profit‑sharing contribution after one year of employment (immediately vested)
  • Paid Time Away from Work: 3‑4 weeks of vacation based on experience and company discretion, prorated in the 1st year based on hire date (up to 2.5 weeks can be carried over per year); 10 paid holidays; 10 sick days per calendar year, with the ability to carry‑over sick time to a maximum of 40 days to be used for future FMLA‑qualifying events;

    partial paid parental leave up to 12 weeks for birth parents and 4 weeks for non‑birth parents

The benefits listed above apply to US‑based, full‑time permanent applicants only. Hatch reserves the right to change plans at its discretion.

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