Electrical Reliability Engineer

Highland Electric Fleets' mission is to make electric fleets accessible and affordable for all, enabling communities to realize the benefits of cleaner, quieter and healthier fleets.

• Perform field inspections and commissioning support at newly constructed and energized depots, verifying that installed infrastructure matches design intent and is safe, serviceable, and ready to operate. Develop a process to evaluate and sign off on existing operational sites that Highland acquires.
• Validate and troubleshoot the energy quality at Highland's vehicle depots, confirming voltage stability, power quality, phase balancing, and grounding meet the standards required for reliable charger and vehicle operation.
• Assess as-built construction quality in the field-consductors, raceways, terminations, equipment mounting, clearances, and access—and confirm installations are built to specification and can actually be maintained once the site is live.
• Conduct single-point-of-failure analysis across the depot portfolio, identifying where equipment placement, redundancy gaps, or installation practices put site uptime at risk, and prioritize remediation.
• Work with Highland's Construction Electrical Engineering and Procurement teams to build field feedback and reliability best practices into future sites, bringing serviceability, maintainability, and spare-parts considerations into component selection.
• Provide remote and on-site technical support to field technicians and reliability managers working on upstream electrical infrastructure, serving as the escalation point for complex infrastructure issues.
• Develop and deliver training for Highland's field technicians on upstream electrical infrastructure—system architecture, safe work practices, troubleshooting methodology, and equipment-specific procedures.
• Support the operational readiness and ongoing performance of interconnections between chargers, vehicles, and upstream assets—including battery energy storage systems (BESS), solar canopies, and other energy integrations—including those supporting Highland's vehicle-to-grid (V2G) aspirations.
• Partner with Highland's Energy team to characterize the real-world efficiency of power-conversion equipment, validate losses against deployed charge-management profiles.
• Review sold projects for operational readiness—equipment access, serviceability, spare-parts strategy, and long-term maintainability—before deployment begins.
• Cross-train with Highland's Charger Reliability Engineering function to build shared technical depth and coverage redundancy across infrastructure and charging systems.
• Develop and maintain operational infrastructure standards, inspection and commissioning checklists, and documentation that drive consistency, safety, and continuous improvement across depots.

• 5+ years in electrical, power, or infrastructure engineering with substantial field time—EV charging, utilities, energy, or fleet depot environments preferred; prior field service engineering experience strongly preferred.
• Demonstrated experience training, mentoring, or directly supporting field technicians, both in person and remotely, with genuine comfort troubleshooting alongside technicians over the phone.
• Working knowledge of OSHA electrical safety requirements, NFPA 70E, and arc flash principles, with the ability to apply and teach them in the field
• Strong working knowledge of medium- and low-voltage distribution (switch gear, transformers, conductors, grounding, protection) and EV charging systems (AC/DC fast), including how equipment selection and installation quality drive long-term reliability and serviceability.
• Exposure to metering, surge protection, temporary generation, and DERs (BESS, solar, V2G); proven ability to diagnose systemic failures across a portfolio and drive cross-functional resolution; EE degree preferred, PE not required.

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