Service Advisor - Toyota Medford

Position: Service Advisor - Toyota Medford *NEW LOCATION*
Compensation: $70,000-$150,000 (wage is comprised of base salary and % of department profit to be determined as part of pay plan)
The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type and years and experience within the industry, education, etc.

Be Part of the Opening Team Toyota of Medford | Opening Late Spring / Early Summer 2026

Big opportunities don't announce themselves quietly-and this one is just getting started. Herb Chambers is proud to introduce Toyota of Medford, opening early summer 2026. We're relocating our Boston operation into a brand-new, state-of-the-art facility designed to be one of the largest and highest-performing Toyota dealerships in the country-and we're building the Service Advisor team now.

Located directly at the bottom of Exit 21 on I-93, Toyota of Medford will be a destination dealership. The advisors who join us early won't just work here-they'll help shape the culture, set the standards, and establish the rhythm of a high-volume service operation built for long-term success.

The Big Picture:
This is not a backfill. This is not a lateral move. This is a ground-up opportunity. Advisors who join now will help define what success looks like at Toyota of Medford-and will be positioned to benefit from it for years to come. If you're ready to help build something great, we're ready to meet you. Secure your place on the opening team.

Why This Role Is Different

Join a brand-new flagship Toyota store from day one

Step into a high-volume environment designed to win in New England

Be backed by Asbury Automotive Group, a Fortune 250, publicly traded company with 150+ dealerships nationwide

Experience real career acceleration-top-performing advisors advance quickly here

Work in a modern facility where systems, tools, and leadership are built to support your success

Whether you're an experienced Service Advisor or someone with the right mindset ready to be trained, this role offers something rare: momentum from the start.

Qualifications

Previous Service Advisor experience is preferred-but not required

Strong interpersonal and communication skills

Ability to thrive in a fast-paced, team-driven environment

Organized, detail-oriented, and naturally customer-focused

Coachable, motivated, and excited to grow with a new operation

Responsibilities

As a Service Advisor, you'll be the trusted link between our guests and our service team.

Schedule service, maintenance, and recall appointments

Greet guests and perform initial vehicle walk-arounds

Listen carefully to customer concerns and priorities

Recommend necessary and preventative services with transparency and care

Track each vehicle from check-in through completion

Communicate updates clearly and proactively

Review completed work to ensure every concern is addressed

Support a service experience built on trust, clarity, and consistency

Benefits That Support Your Life-Not Just Your Job

Medical, dental, vision, accident, critical illness & hospital indemnity insurance

401(k) with company match

Paid holidays & paid time off

Paid training and career development

Up to 12 weeks paid pregnancy leave + Paid Parental Leave

Life insurance (term & whole life options)

Short- & long-term disability plans

Health savings & flexible spending accounts

Student loan relief resources

Employee Assistance Program

Employee discounts on parts & service

National employee purchase & service pricing for you and immediate family

Scholarship awards

Paid volunteer hours & community initiatives

Aggressive employee referral bonuses

Stock awards for select front-line and management team members