Manager, Marketing Strategy

Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders:
Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries.

These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year.

Live Nation's Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support...

it's no wonder we are certified as a Great Place to Work organization and one of People Magazine's  50 Companies that Care . We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground.

There has never been a better time to join Live Nation.

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

Supervise operations-based departments including Guest Services, Coat Check and VIP staff

Checking accuracy of labor system at the end of the shift

Maintain appropriate atmosphere (lights, sound level, room temperature, cleanliness, line of sight, table maintenance, room capacity)

Conduct operations with a Guest First mindset

Perform opening, ongoing and closing duties

Occasionally conduct daily pre-shift in an upbeat and motivational manner

Conduct safety, cleaning and maintenance walk-through interior and exterior of building

Check ticket counts with box office before shift begins

Check email and mailbox for current information

Familiarize self with event sheets

Facilitate proper inter-departmental communication and organization

Required:

• (State or County Licensee or Certification Requirement)/ Responsible Alcohol Awareness Training Certification or Equivalent
• High school diploma or equivalent
• Ability to work late hours
• 3 years supervisory experience in high volume restaurant/music hall environment
• Knowledge of Microsoft Office products
• Knowledge of state, federal and local liquor laws and health code regulations
• Ability to deal with intoxicated guests in a positive and safety minded manner
• Tolerance of all cultures, music and art forms
• Skilled in decision making, leadership, guest relations, interpersonal communications, organization, team building, time management, and staff management
• Ability to motivate staff, problem solve, lead, delegate, follow up, deal with volatile situations with tact and confidence

Preferred:

• Experience in a live music environment
• College diploma in related field

Physical Demands/Working Environment:

• Working environment is fast-paced, often loud and stressful
• Position requires extended periods of prolonged standing and working on your feet
• Must be able to lift or move up to 25 lbs using proper lifting techniques

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.

It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy,…