Functional Analyst, Student Financial Services
Listed on 2026-02-23
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Finance & Banking
Reporting to the Business Analyst, Student Financial Services, the Functional Analyst serves as a subject matter expert related to Financial Aid business processes and Workday Financial Aid system functionality. The Functional Analyst, Student Financial Services is responsible for supporting the use of Workday Student and works closely with the business analyst and user community to make sure the University is taking full advantage of all the features and functionality of the Workday system.
This role will work collaboratively with Workday Analysts from other functional areas and may represent the Student Financial Services team on cross‑functional projects.
Responsible for supporting the assigned Workday Financial Aid functional area by supporting daily office operations including monitoring daily reports and resolving errors, managing our postcard process for accepted students, and ordering office supplies.
Key Responsibilities- Support the assigned Workday Financial Aid functional area, including monitoring daily reports and resolving errors.
- Manage our postcard process for accepted students and order office supplies.
- Monitor Docusign documents daily to ensure successful upload to Workday, track issues, and facilitate continuous improvement.
- Represent the Office of Student Financial Services at on‑ and off‑campus events, including occasional evening and weekend hours.
- Serve as a cross‑functional analyst to troubleshoot and resolve issues, and assist in testing and implementing Workday system upgrades and supporting ticket resolution.
- Perform system continuity based on releases and evolving business needs, ensuring data integrity through aggregate analysis and understanding of deployed processes.
- Review business procedures and workflows to ensure system features are fully utilized and identify Workday features that may improve efficiency.
- Partner and collaborate with Information Technology Services and other cross‑functional Workday analysts to troubleshoot and resolve issues, assist in testing and implementing Workday system upgrades or patches, and support ticket issue resolution in a timely manner.
- Analyze data to find insights, think through problems, and recommend solutions.
- Assist in
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