Director, FP&A

Overview

The Director, FP&A is a people leader and strategic finance partner responsible for delivering financial planning, analysis, and business partnership across four key functions:
Product Development, Infrastructure & Operations, SG&A, and Professional Services. Reporting to the VP of Finance, this role leads a team of financial analysts and business partners, translates functional strategy into actionable financial plans, and drives accountability across the business.

The ideal candidate brings strong FP&A expertise, a track record of developing finance talent, and credibility to partner effectively with senior functional leaders. They balance rigorous financial discipline with practical business judgment, guiding execution while identifying and resolving complex issues where problems are not clearly defined and standard approaches do not fully apply.

• Lead, develop, and retain a team of financial analysts and business partners supporting multiple functional areas.
• Set clear performance expectations, deliver regular coaching and feedback, and build a culture of accountability, intellectual curiosity, and continuous improvement.
• Develop team capabilities in financial modeling, business partnership, and communication investing in both technical and professional growth.
• Build team structure and capacity to scale with organizational complexity; lead development of new methods to solve complex finance challenges.
• Contribute to organizational design and talent planning for the finance function in partnership with the VP of Finance.

• Own the annual budgeting, quarterly forecasting, and long‑range planning processes for Product Development, Infrastructure & Operations, SG&A, and Professional Services.
• Lead monthly close activities including variance analysis, management reporting, and executive commentary translating financial results into clear business narratives.
• Design and maintain financial models that enable scenario planning, headcount optimization, and investment prioritization across all covered functions.
• Develop and continuously improve planning assumptions, cost allocation methodologies, and KPI frameworks aligned to each function's operating model.
• Ensure the accuracy, integrity, and timeliness of all financial deliverables produced by the team.
• Translate business segment strategy into functional financial plans and guide execution against those plans.

• Act as the primary finance business partner to Product Development leadership, providing financial insight to support roadmap prioritization, build‑vs‑buy decisions, and R&D investment strategy.
• Develop and maintain reporting on capitalized software development costs, R&D expenses, and product‑specific P&L metrics.
• Synthesize and communicate drivers of Product Development spend to senior leadership.
• Partner with product leaders to identify, track, and measure strategic development investments and their return.

• Serve as the embedded finance partner for Infrastructure and Operations, supporting cloud cost management, vendor spend optimization, and operational efficiency initiatives.
• Build and maintain visibility into infrastructure unit economics, cost‑per‑customer metrics, and gross margin attribution.
• Partner with Engineering and Operations leadership to model capacity investments and evaluate total cost of ownership for technology platforms.

• Own finance partnership for all SG&A functions including HR, Finance, Legal, Marketing, and G&A.
• Drive accountability for SG&A spending through clear reporting, variance analysis, and regular business reviews with functional heads.
• Identify and evaluate opportunities for cost optimization and efficiency improvements across overhead functions.

• Partner with Professional Services leadership to provide financial support for project‑based revenue, margin analysis, utilization reporting, and resource planning.
• Develop financial models to evaluate project…