Director, Aladdin Investment Operations

Manulife is a leading international financial services provider, helping people make decisions easier and lives better. This role will play a key part in shaping the future of Global Wealth & Asset Management Investment Operations. The incumbent will be an expert on Black Rock’s Aladdin operations platform, can perform day‑to‑day operational functions and assist in configuring the system to meet the firm’s needs.

They will assist others in mastering the Aladdin system and have experience across several operational disciplines and asset classes, including equities, fixed income, derivatives, collateral management, and corporate actions.

• Timely and accurate processing of trade life cycle events across all product types, including equities, fixed income, derivatives, and foreign exchange.
• Interact with the Accounting and Middle Office teams on issues pertaining to valuation and data integrity, while multitasking and dealing with competing priorities in a dynamic, fast‑paced environment.
• Establish strong working relationships with various business unit managers and traders to ensure a timely and accurate trade life cycle.
• Develop an understanding of the current investment operations landscape and how global financial reform impacts our firm.
• Ensure that all processes and systems work within mandated regulatory and compliance requirements for the industry.
• Maintain focus as priorities change, keeping business needs and importance in perspective as it relates to overall strategic goals and communicate these changes in an understandable, justified, and acceptable manner.

• Bachelor’s degree in Finance, Accounting or Economics and equivalent experience working in a derivatives back or middle office environment.
• A minimum 5 years of investment operations and/or derivatives operations industry experience with an emphasis on trade life cycle and settlements.
• A minimum 5 years of hands‑on experience using Black Rock’s Aladdin operations platform.
• Excellent analytical skills, high level of accuracy and the ability to think through problems, assess a variety of factors and recommend solutions.
• Solid organizational skills and a high degree of professionalism combined with the ability to readily adapt to rapidly changing environments and deal with competing priorities.
• Team‑player with demonstrated experience building and maintaining good working relationships both internally and externally.
• Excellent written and oral communication and interpersonal skills with the ability to build relationships across departments.

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well‑being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

This posting supports an ongoing hiring initiative for existing and/or future vacancies.

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy‑related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the…