Credit Operations Associate

JOB MISSION

This role will deliver dependable administrative and operational support to credit and finance teams, manage customer accounts and credit documentation with integrity and accuracy. Through collaboration, efficiency, and a commitment to compliance, to ensure seamless credit operations in a dynamic wholesale environment—always prioritizing customer satisfaction and trust.

• Sundry Invoice Processing
  • Process monthly allowances for advertising.
• Payment Processing
  • Post payments accurately to customer accounts.
  • Monitor incoming payments and ensure proper application.
• Account Reconciliation
  • Post Audit customer accounts requiring invoice and payment offsets.
  • Compile daily, weekly, and monthly payment reports for various business units.
• Reporting
  • Assist with month‑end closing and financial reporting.
  • Support audits and provide documentation as needed.
• Other ad hoc finance duties as required where the business has requested further analysis.

• 3–5 years of experience in accounts receivable or a related field.
• Associate’s or Bachelor’s degree in Business Administration or related field.
• Problem‑solving:
  Ability to analyze and reconcile transactions.
• Attention to detail:
  Ensuring accuracy in financial records and compliance with regulations.
• Time management:
  Prioritizing tasks and managing time effectively to meet deadlines.
• Multitasking:
  Handling multiple responsibilities simultaneously without compromising quality.
• Documentation:
  Keeping detailed records of collections activities and preparing reports.
• Microsoft D365 F & O or basic working knowledge of ERP platform.
• Excel:
  Basic functions along with working knowledge of standard formulas and functions.
• Power BI, Salesforce, Billtrust experience preferred.
• Ability to work efficiently in a hybrid office environment.

Boston, MA – 80 Guest Street

New Balance provides equal opportunities for all current and prospective associates to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran, or any other protected status.