Senior E-Billing Manager — Law Firm Ops & Compliance

E-Billing Manager

A premier litigation law firm in the Northeast is seeking an experienced E-Billing Manager to co-lead and manage the firm's electronic billing operations. This role is ideal for a detail-oriented and proactive leader with strong legal billing expertise who thrives in a collaborative, fast-paced environment. The E-Billing Manager will oversee billing accuracy, ensure compliance with client guidelines, and support a team of billing specialists while partnering closely with attorneys and clients.

• Oversee the full e-billing cycle, ensuring timely and accurate invoice submission
• Review and validate e-bill submissions in accordance with client‑specific billing guidelines
• Monitor billing compliance and resolve discrepancies efficiently
• Generate, review, and distribute invoices to clients
• Track revenue trends and support financial reporting initiatives
• Co‑lead and manage a team of client billing specialists
• Provide guidance, training, and support to ensure team performance and accuracy
• Collaborate with attorneys, clients, and internal departments to resolve billing issues
• Foster strong working relationships across teams to improve billing workflows
• Prepare and analyze financial and billing reports
• Identify opportunities to improve billing efficiency and accuracy
• Maintain high standards of compliance and internal controls
• Utilize data insights to support decision-making and operational improvements

• Bachelor's degree in Accounting, Finance, Business Administration, or related field required
• Minimum of 7+ years of billing experience, preferably within a law firm or professional services environment
• Strong proficiency in Elite 3E billing software (required)
• In‑depth knowledge of legal billing practices and compliance requirements
• Proven leadership experience managing and mentoring teams
• Advanced proficiency in Microsoft Excel and financial reporting tools
• Excellent analytical, organizational, and problem‑solving skills
• Strong written and verbal communication skills
• Ability to manage multiple priorities in a fast‑paced, deadline‑driven environment
• High level of accuracy, attention to detail, and professionalism

• Fully onsite role based in Boston, MA
• Collaborative and dynamic law firm environment
• Regular interaction with attorneys, clients, and finance teams
• Standard full‑time schedule with potential for additional hours as needed

• Medical, Dental, and Vision coverage
• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
• 401(k) with employer matching
• Life and Disability insurance (short‑term and long‑term)
• Paid vacation, personal, and sick leave
• Twelve (12) paid holidays
• Parental and Military leave
• Employee Assistance Program and Health Advocate services
• Corporate discounts