Public Markets Middle Office- Equity Investment Team Director; AVP

We are seeking a proactive Equity Investment Team Support professional to join the Public Markets Middle Office and provide high-touch operational partnership to Equity Portfolio Managers and Trading teams. This role serves as a day-to-day point of contact for front office stakeholders, helping to ensure smooth front-to-back execution, strong controls, and timely issue resolution across cash, positions, and the equity trade lifecycle.

You will partner closely with Middle Office Operations, Trading, Technology, Risk, Compliance, Brokers, and Custodians to proactively monitor portfolio data quality and resolve operational issues that could impact trade execution, settlement, valuation/pricing, performance, risk, and client reporting for equity portfolios (e.g., corporate actions, IPOs/new issues, position/cash breaks, fails, and stock loan/short coverage workflows where applicable).

This role requires strong collaboration across Middle Office teams to deliver a seamless support model and to act as a key escalation point for Equity stakeholders on portfolio support, trade lifecycle, and data/control matters.

Key Responsibilities:

Investment Strategy Support:
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Provide dedicated day-to-day operational support to equity investment strategies (e.g., long-only, long/short, factor/quant, sector, global/international, small/large cap) across relevant vehicles and accounts.
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Serve as a primary point of contact providing proactive oversight of portfolio-level data quality, controls, and operational readiness for Equity PMs and Trading teams.
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Anticipate equity team needs and proactively resolve front-to-back workflow issues (trade capture, allocations, confirmations, settlement, corporate actions processing, IPO/new issue readiness), ensuring minimal disruption to portfolio rebalances and investment decision-making.
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Monitor start-of-day portfolio readiness (cash/positions, breaks, pricing/valuation flags, settlement fails, upcoming corporate actions) and consult the Equity teams on portfolio cash, positions, and exceptions as needed (including stock loan/short-related exceptions where applicable).
Issue Resolution and Incident Management:
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Drive resolution of equity trade lifecycle and operational issues (allocations, confirmations, settlement fails, broker/SSI issues, corporate actions elections, dividends, IPO allocations, restricted lists and compliance trade blocks), partnering with Middle Office, Custodians, Brokers, Technology, and Compliance.
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Coordinate the incident management process for equity operational incidents (e.g., significant breaks, fail spikes, corporate action exceptions), ensuring timely triage, root cause analysis, remediation, and clear communication to front office and operations leadership.
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Produce post-incident summaries and trend analysis to prevent recurrence, strengthen controls, and improve equity servicing outcomes.
Optimization:
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Identify opportunities to streamline equity operational processes, reduce manual touchpoints (e.g., corporate actions processing, exception management), and enhance controls using data and technology.
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Maintain accurate support metrics (e.g., cash/position breaks, settlement fails, corporate action exceptions, incident volumes, turnaround times) and deliver actionable insights to Middle Office leadership and Equity stakeholders.
Leadership:
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Demonstrate ownership of the equity support coverage model for your assigned strategies, driving consistent execution and a strong control environment.
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Document procedures, contribute to playbooks, and help onboard/train teammates and partners to ensure consistent equity processes and effective knowledge transfer.
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Partner on change initiatives (new funds/accounts, new markets, vendor/platform enhancements) and prioritize work based on market activity, business priorities, and risk, escalating where appropriate.
Stakeholder Management:
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Build strong relationships with Equity Portfolio Managers, Traders, Trade Su

Experience and Qualifications:

> 6-10+ years of experience in investment operations, trade support, front-office support, or middle office roles at a global asset manager, bank, or financial institution,…