E-Billing Manager

Overview

We are partnering with a professional services organization to identify an experienced E-Billing Manager to co‑lead and manage e‑billing operations. This individual will play a critical role in ensuring accurate, compliant, and timely billing processes while supporting internal teams and maintaining strong client relationships.

This is a leadership opportunity for someone who combines deep legal billing expertise with strong operational and team management capabilities.

• Co‑lead and oversee the end‑to‑end e‑billing process, ensuring accuracy and compliance with client billing guidelines
• Review, submit, and manage e‑bills through electronic billing platforms
• Supervise and support a team of billing specialists, providing guidance and resolving escalations
• Ensure timely generation, review, and distribution of invoices
• Collaborate cross‑functionally with attorneys, clients, and internal departments to address billing inquiries and discrepancies
• Monitor billing performance, revenue trends, and reporting metrics
• Identify process improvement opportunities to enhance efficiency and accuracy
• Maintain strong client relationships and ensure a high level of service throughout the billing cycle
• Ensure compliance with legal billing standards and client‑specific requirements

Required:

• 7+ years of legal billing experience, preferably within a law firm environment
• Proven experience managing or leading a billing team
• Hands‑on experience with Elite 3E billing software
• Strong understanding of legal billing practices and compliance requirements
• Advanced proficiency in Microsoft Excel and financial reporting tools
• Excellent communication and interpersonal skills
• Strong analytical, organizational, and problem‑solving abilities

Preferred:

• Experience with time and expense management systems

• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field required