Investment Services; Investment Accounting & Operations Oversight

Investment Services Group Overview

The Investment Services Group is part of our investment organization, reporting up to our Chief Investment Officer. This group is responsible for managing critical inputs to the firm’s investment process, managing the services provided by our outsourced middle‑office, and supporting our portfolio management team, processes and investment initiatives. Individuals in this group develop a deep understanding of our investment process and trading lifecycle, form strong relationships across portfolio management, investment processes, client relationship management and many other functions in the firm.

This role in the Investment Services Group is responsible for providing high quality portfolio data and operational client data into Arrowstreet’s quantitative investment process. This role is also responsible for leading, overseeing, and delivering initiatives related to enhancing our operational investment process, and providing more effective support for our trading and portfolio management people and processes. The individual will monitor the performance of our outsourced middle office provider, guide and manage the strategic direction of work performed by the outsourced provider, and provide oversight of critical daily production processes and controls to ensure that data is accurate and appropriate for use in the investment and trading processes.

• Manage people, processes, and risk effectively.
• Lead, mentor, and develop a team of professionals responsible for critical workflows supporting our daily investment process.
• Assess risks on a regular basis and identify and deliver enhancements to our operating effectiveness.
• Seek to continuously manage the dynamic and evolving risks associated with an investment process that has 90+ external party participants.
• New Initiative Implementation: Oversee and manage critical investment initiatives from inception through implementation; identify business requirements for software projects and coordinate with internal and external stakeholders to proactively implement project work related to strategic investment and client initiatives (including new instrument implementation, fund launches, implementation of new market access or operating protocols, etc.).
• Designing Critical Workflows: Lead the design and execution of new and improved business workflows, both within Investment Services and across teams as it relates to updates to the investment processes.
• Relationship Management: Develop strong working relationships with internal groups including our client relationship management, investment processes group and portfolio management teams to add value for clients and the investment process; develop strong relationships with external parties such as our outsourced middle‑office, brokers and custodians to monitor and manage the quality of our investment operations processes.
• Portfolio Holdings and Account Reconciliation Oversight: Manage the team responsible for evaluating the quality of our portfolio holdings data and improving our suite of automated independent expectations for these data; own the analysis and resolution of complex portfolio accounting and reconciliation issues.
• Futures and Prime Broker Margin and Cash Management Oversight: Manage complex investment workflows including time‑sensitive analysis of futures exposures, related margin requirements and payments, and provide critical oversight on cash balances available for trading.

• A self‑starter and problem solver with excellent people, process, and project management skills.
• Organizational, time, and relationship management skills; strong verbal and written communication skills, and strong data mining and analysis skills.
• High degree of integrity, accountability, detail‑oriented and inquisitive.
• Energetic, enthusiastic, curious, and confident.
• Can design and lead projects with minimal supervision while proactively providing updates, facilitating reviews of progress, and delivering to deadlines.
• Works collaboratively with colleagues and thrives in a team‑oriented environment.
• Follows general procedures and implements improvements.
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