Collections Specialist

Description We are looking for a Collections Specialist to support short-term accounts receivable efforts for a Contract position based in Boston, Massachusetts. In this role, you will help reduce outstanding balances, resolve payment issues, and strengthen follow-up processes with both customers and internal teams. This opportunity is ideal for someone who can work independently, manage a high-volume workload, and bring a practical, solutions-focused approach to collections.

Responsibilities:

- Work closely with billing and invoicing partners to review account activity, clarify charge details, and help ensure invoices are positioned for timely payment.

- Reach out to customers and internal contacts to investigate open balances, answer questions, and move payment issues toward resolution.

- Examine overdue accounts to uncover collection obstacles such as disputes, legal concerns, or balances that may require write-off review.

- Track receivables aging and prioritize follow-up efforts that help reduce delinquency and improve incoming cash collections.

- Coordinate with cross-functional teams to align collection actions with customer account history, billing records, and payment status.

- Document outreach efforts, account updates, and resolution progress accurately within internal systems.

- Support backlog reduction by organizing collection activity and addressing outstanding items that require immediate attention. Requirements

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ()  and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ()  and Privacy Notice () .