Sales Manager, Investor Center

Profile Summary

Voya Wealth Management is expanding its presence in Boston’s Seaport, and this role sits at the center of that growth.

As Sales Manager for the Investor Center, you will play a critical role in shaping the future of how Voya delivers wealth management guidance. This is an entrepreneur’s opportunity for a leader who wants to develop people, deepen client relationships, and help scale a modern, fiduciary-focused advisory business.

You’ll lead a team of financial advisors, with responsibility for advisor development, client experience, asset retention, and sales performance. More than managing outcomes, you’ll help create the environment, mindset, and capabilities that drive long‑term success for both clients and advisors. This role is ideal for a leader who is energized by coaching others, building strong teams, and growing alongside the business.

• Champion a discovery‑first, consultative approach, helping advisors move beyond transactional interactions to trusted, long‑term client partnerships
• Coach advisors to consistently deliver Voya’s fiduciary and advisory standards
• Drive asset retention and sales growth by strengthening client relationships and improving client outcomes

• Provide hands‑on, personalized coaching aligned to each advisor’s experience level, strengths, and career goals
• Support advisors as they pursue additional licenses and professional development, reinforcing a culture of continuous learning
• Create stretch opportunities that build confidence, capability, and career momentum
• Act as a connector between individual advisor aspirations and broader organizational priorities

• Operate with a business‑owner mindset, identifying opportunities to improve performance, processes, and advisor effectiveness
• Contribute to planning and strategic initiatives across the Investor Center as Voya continues to expand its wealth management footprint
• Ensure strong oversight of compliance, call quality, documentation, and supervisory responsibilities in a fiduciary environment
• Use data and performance insights to guide coaching, identify emerging talent, and inform decision‑making

• Customer Obsession – We put the customer at the center of every decision
• Transform with AI & Automation – We continuously improve how work gets done through innovation
• Drive Performance Through Our People – We invest in learning, growth, and putting the right people in the right roles
• Execute on the Fundamentals – We lead with discipline, consistency, and attention to detail

• Experience leading, coaching, or developing teams in financial services, sales, or a related environment
• Demonstrated ability to build trust, develop talent, and improve team performance
• Exposure to retirement, investment, or wealth management solutions, with interest in continuing to deepen expertise
• Comfort operating in a regulated or fiduciary environment, or willingness to grow into this responsibility
• Ability to translate business strategy into clear priorities and actionable coaching
• A genuine passion for developing people and helping others succeed
• A proactive, improvement‑oriented mindset – you look for ways to make things better

• FINRA licenses (SIE, Series 7, 66 or 63/65 and Series 9/10 and/or Series 24)
• Voya supports leaders in obtaining, maintaining, or expanding required licenses as part of ongoing development

• Bachelor’s degree required
• Advanced degrees or designations (MBA, CFP, CFA, CRPC) are a plus, but not required

Voya is committed to pay that’s fair and equitable, which means comparable pay for comparable roles and responsibilities.

In addition to base salary, Voya offers incentive opportunities (annual cash incentives, sales incentives, and/or long‑term incentives) based on the role to reward the achievement of annual performance objectives. Salary information applies to candidates hired to perform work within the listed locations.

$125,980 - $157,470 USD

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