Wealth Tax Operations Specialist

Hiring Range: $72,214 to $118,367

Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information.

PURPOSE/OBJECTIVE:

The Tax Operations Analyst is responsible for executing and overseeing tax operations processes, with a strong emphasis on technical accuracy, quality control, and regulatory compliance. This role serves as a key subject matter resource, ensuring high-quality tax reporting outcomes, validating vendor-prepared deliverables, and supporting internal stakeholders, including Account Officers, with tax-related matters.

MAJOR RESPONSIBILITIES
:

• Execute and oversee core tax operations activities, including tax reporting, withholding, remittance, and reconciliation processes.
• Review complex tax transactions and filings (e.g., 1099s, 1041s, 990-PFs, 5498s) to ensure accuracy, completeness, and compliance with applicable regulations.
• Maintain deep working knowledge of tax rules applicable to wealth management, including retirement accounts, trusts, and alternative asset structures.
• Support the resolution of tax notices, discrepancies, and client-specific tax issues.
• Perform detailed quality control reviews of tax preparation work completed by external tax vendors, ensuring accuracy, completeness, and adherence to client and regulatory requirements.
• Identify and escalate discrepancies or issues in vendor outputs, and partner with vendors to drive timely corrections.
• Track and monitor recurring issues or error trends, and recommend improvements to vendor processes and controls.
• Act as a key liaison with tax vendors, ensuring alignment on expectations, data requirements, and delivery timelines.
• Serve as a primary point of contact for Account Officers, Relationship Managers, and Client Service Associates, providing guidance on tax-related operational matters.
• Respond to and resolve tax-related inquiries in a timely and accurate manner, escalating complex issues as needed.
• Translate tax concepts into clear, actionable guidance for internal stakeholders.
• Contribute to the standardization of tax processes and workflows, ensuring consistency across the team.
• Develop and maintain clear and comprehensive documentation, including standard operating procedures (SOPs), job aids, and control narratives.
• Identify process inefficiencies and support implementation of targeted improvements that enhance both control and efficiency.
• Ensure adherence to IRS, state, and regulatory requirements across all tax operations activities.
• Identify control gaps and operational risks and escalate appropriately.
• Support audit requests and provide necessary documentation to demonstrate compliance and process integrity.

PROBLEM SOLVING & DECISION MAKING
:

Exercises independent judgment in reviewing tax-related work and identifying discrepancies or risks. Resolves complex operational and tax-related issues with a focus on accuracy and control. Identifies root causes of errors (internal or vendor-driven) and recommends sustainable solutions.

REQUIREMENTS
:

Education and Experience

• Bachelor’s degree in Accounting, Finance, or a related field preferred.

• 3–6 years of experience in tax operations, accounting, or financial services.

• Strong hands-on experience with tax reporting and compliance requirements.

• Experience reviewing or validating tax preparation work (internal or external) strongly preferred.

Skills/Knowledge

• Strong technical understanding of tax reporting for wealth management clients, including trusts and retirement accounts.

• Experience performing quality control or review of tax deliverables, particularly in a vendor-supported model.

• Analytical mindset with strong attention to detail and problem-solving capability.

• Ability to communicate effectively with internal stakeholders and external vendors.

• Experience with process documentation and standardization initiatives.

• Advanced proficiency in Excel and operational systems.

Working Conditions
:

While performing the duties of this job, the employee must be able to remain in a stationary position 50% of the time. The…