Front Office Trading Services, Senior Associate

Who We Are Looking For

We are looking for a motivated candidate who is eager to learn and expand their analytical and communication skills, while providing day-to‑day support for Sales and Trading teams across Foreign Exchange and Financing Solutions. This role offers a great learning opportunity to immerse yourself in FX and FS markets, working closely with Sales and Trading teams. The team operates on the trading floor, so in‑office presence is required.

The Front Office Trading Services (FOTS) team provides support across the globe – North America, Europe, and Asia‑Pacific – for State Street Market’s Sales & Trading desks and acts as the primary liaison for external and internal clients. In addition to trading support and client services, the team collaborates with Operations groups and participates in projects related to new trading initiatives, platform onboarding, integration, testing, and implementation planning.

• Strong willingness to learn systems, processes, and new technical skills
• Ability to work as part of a team and also on own initiative
• Ability to work under pressure and manage multiple priorities in a deadline‑driven environment

• Assist SSM Sales & Trading in trade support capacity and related responsibilities
• Research and resolve trade‑related inquiries from Sales and Trading, back office, fund groups, and clients
• Monitor SSM’s trading systems and address/resolve issues with appropriate escalations
• Cancelling, modifying, and rebooking trades (post‑execution)
• Support platform onboarding tasks (Front Office components) as needed
• Communicate and maintain strong working relationships with multiple departments (Trading, Operations, Finance, Technology, third‑party vendors) to resolve breaks and trade discrepancies on a time‑sensitive basis
• Participate in various projects that require FOTS expertise, involvement with testing or future support
• Understand the intricacies of manual and/or exceptional processes on the FX/FS desks and work with IT, Credit & Compliance, Operations and Business Analysis teams to improve process inefficiencies
• Liaise with Client Support Services team on queries relating to the onboarding of new business
• Produce reporting for clients and internal use
• Strictly follow the controls and procedures to reduce risk to the business

• Bachelor’s degree or equivalent
• Some financial services industry experience and exposure to foreign exchange and/or agency lending is preferred but not required
• Some client‑facing exposure is preferred but not required
• Excellent communication, interpersonal and relationship skills

• Strong analytical and problem‑solving skills
• Very strong attention to detail
• Familiarity with Microsoft Office applications and CoPilot – Word, Excel, Access, Power Point

Competitive and comprehensive benefits packages, including medical, dental, vision, long‑term disability, life insurance, and retirement savings plan with company match. Paid time off, flexible work programs, and employee assistance program are also available. Additional perks include paid volunteer days, matching gift programs, and access to employee networks.

$52,000 – $87,880 annual (applicable to the role in the primary location specified; range may differ for other locations).

State Street is an equal opportunity and affirmative action employer. We consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.