Front Office Trading Services, Senior Associate

We are looking for a motivated candidate eager to learn and expand their analytical and communication skills, while providing day‑to‑day support for Sales and Trading teams across Foreign Exchange and Financing Solutions. This role offers a great learning opportunity to get immersed in these markets, working closely with teams on the trading floor (in‑office presence required).

• Assist SSM Sales & Trading in trade support capacity and related responsibilities.
• Research and resolve trade‑related inquiries from Sales and Trading, back office, fund groups, and clients.
• Monitor SSM’s trading systems and address/resolve issues with appropriate escalations.
• Cancel, modify, and rebook trades (post‑execution).
• Support platform onboarding tasks (Front Office components) as needed.
• Communicate and maintain strong working relationships with multiple departments (Trading, Operations, Finance, Technology, third‑party vendors) to resolve breaks and trade discrepancies on a time‑sensitive basis.
• Participate in various projects that require FOTS expertise, involvement with testing or future support.
• Understand the intricacies of manual and/or exceptional processes on the FX/FS desks and work with IT, Credit & Compliance, Operations and Business Analysis teams to improve process inefficiencies.
• Liaise with Client Support Services team with queries relating to the onboarding of new business.
• Produce reporting for clients and internal use.
• Strictly follow controls and procedures to reduce risk to business.

• Bachelor’s degree or equivalent.
• Some financial services industry exposure to foreign exchange and/or agency lending (preferred but not required).
• Some client‑facing experience (preferred but not required).
• Excellent communication, interpersonal and relationship skills.
• Strong analytical and problem‑solving skills.
• Very strong attention to detail.
• Familiarity with Microsoft Office applications and CoPilot – Word, Excel, Access, PowerPoint.
• Strong willingness to learn systems, processes, and new technical skills.
• Ability to work as part of a team and under own initiative.
• Ability to work under pressure and manage multiple priorities in a deadline‑driven environment.

Salary Range: $52,000 – $87,880 annually (range quoted above applies to the role in the primary location specified; if the candidate would ultimately work outside of the primary location, the applicable range could differ).

Benefits include a retirement savings plan (401(k) with company match), comprehensive insurance coverage (basic life, medical, dental, vision, long‑term disability, and other optional coverages), paid time off (vacation, sick leave, short‑term disability, family care), Employee Assistance Program, and incentive compensation (eligible for annual performance‑based awards, excluding certain sales roles subject to sales incentive plans). Employees also have access to paid volunteer days, matching gift programs, and employee networks.

We are an Equal Opportunity and affirmative action employer. We welcome applicants of diverse backgrounds, including gender, sexual orientation, disability, and other protected characteristics under applicable law.