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Investment Operations

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: TIAA
Full Time position
Listed on 2026-08-08
Job specializations:
  • Finance & Banking
    Risk Manager/Analyst, Portfolio & Asset Management, Financial Compliance
Salary/Wage Range or Industry Benchmark: 121000 - 184000 USD Yearly USD 121000.00 184000.00 YEAR
Job Description & How to Apply Below

The Manager, Investment Operations is responsible for overseeing the day-to-day operational functions that support the investment management team at TIAA Kaspick, a registered investment advisory firm managing assets in an OCIO capacity for over thirty-five years. The Manager monitors operational controls to mitigate risk, maintains documentation standards, supports internal audits and external exams, and conducts due diligence reviews of potential external asset managers.

The role serves as a critical link between the investment management, trading, custody/operations, reporting, IT, compliance, and client-facing teams.

The Manager, Investment Operations sits on the TIAA Kaspick Investment Committee, and works closely with the Chief Investment Officer, Deputy Chief Investment Officer, Chief Compliance Officer and internal legal counsel to address potential investment operation issues. The Manager evaluates existing workflows and controls, identifying opportunities to streamline processes, reduce risk, and improve scalability through technology, automation, and process redesign.

Key Responsibilities and Duties
  • Oversee all investment operations activities

  • Partner with senior leadership to ensure the investment team is operating effectively with the appropriate procedures and policies

  • Evaluate risks to investment processes and identify and implement changes as needed

  • Represent the investment team in firm-wide planning projects, internal audits, and external exams

  • Perform due diligence of potential new fund managers and liaise with current fund managers and vendors on required data and reporting

Educational Requirements
  • University (Degree) Preferred
Work Experience
  • 5+ Years Required; 7+ Years Preferred
Physical Requirements
  • Physical Requirements:

    Sedentary Work
Career Level

8IC

Required Skills:
  • 5+ years identifying and mitigating operational risks in an investment environment
  • Demonstrated success evaluating and building investment operation workflows and risk management tools
  • Experience participating in cross-functional projects involving development, testing, and implementation of investment operation processes
  • Experience leading internal and external audits
  • A high degree of attention to detail, sound judgment, a collaborative mindset, and ability to build strong relationships across functional areas
Preferred

Skills:
  • 7+ years identifying and mitigating operational risks in an investment environment
  • Experience working at a registered investment adviser or asset management firm

Related Skills Accountability, Analytical Skills, Asset/Investment Modeling, Communication, Critical Thinking, Detail-Oriented, Endowments, Investment Management, Investment Reporting Oversight, Investment Research/Analysis, Investment Strategy Acumen, Portfolio Management

Anticipated Posting End Date:

Base Pay Range: $121,000/yr - $184,000/yr

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).

Company

Overview

Every worker deserves a secure retirement. For more than 100 years, TIAA has delivered it for millions of people. Founded to help educators retire with dignity, today we’re a market-leading retirement company fueled by world-class asset management. But we’re not just another legacy financial services firm. We’re fighting harder than ever before for our clients and the many Americans who need us.

Our

Culture of Impact

At TIAA, we're on a mission to build on our 100+ year legacy of delivering for our clients while evolving to meet tomorrow's challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together, we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values:
Champion Our People, Be Client Obsessed, Lead…

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