Senior Investment Operations Analyst, Private Markets

Position Responsibilities

• Support the end-to-end operational lifecycle of private market investments, including capital calls, distributions, subscriptions, funding activities, and cash movements.
• Review, validate, and process complex investment transactions while ensuring compliance with internal controls, policies, and regulatory requirements.
• Perform portfolio reconciliations and investigate operational exceptions, breaks, and discrepancies.
• Prepare and analyze monthly, quarterly, and annual portfolio reporting, including commitments, funded capital, NAVs, distributions, and portfolio exposures.
• Partner with investment teams, fund administrators, custodians, finance, and external managers to ensure timely and accurate execution of investment activities.
• Monitor operational risks, identify control gaps, and support audit, compliance, and governance activities.
• Support valuation, performance reporting, and data quality initiatives across private market portfolios.
• Lead or participate in process improvement, automation, and system enhancement initiatives to improve operational efficiency and reduce risk.
• Maintain and enhance operational procedures, controls, and documentation.
• Serve as a subject matter expert and provide guidance to junior team members on investment operations processes and best practices.

• Bachelor's degree in Finance, Accounting, Business, Economics, or a related field.
• 5+ years of experience in investment operations, fund administration, investment accounting, portfolio reporting, or alternative investment operations.
• Experience supporting Private Equity, Private Credit, Infrastructure, Real Estate, or other private market investment strategies preferred.
• Strong understanding of capital calls, distributions, investment accounting, partnership structures, and investment lifecycle events.
• Experience working with investment managers, custodians, fund administrators, and finance teams.
• Advanced Excel skills and experience with investment management, accounting, or reporting systems.
• Strong analytical, problem-solving, and organizational skills with exceptional attention to detail.
• Excellent communication and stakeholder management capabilities.
• Professional designations such as CFA, CAIA, CPA, CSC, or progress toward completion are considered an asset.

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact

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