Assistant Director of Undergraduate Financial Aid

Assistant Director of Undergraduate Financial Aid About the Opportunity

Job Summary:

Advise and counsel full and part-time undergraduatestudents/families on the availability of financial aid, the delivery process for receiving it, and the reconciliation processes required to ensure that financial aid funds are transferred tostudent account. Review student financial aid applications and complete financial aid awarding based on federal and institutional policies, perform verification procedures, review/evaluate appeals,and intercede for students with participating departments (Deans,Registrar, Co-op, Residence Life, and Athletics staff).

Assist with operational tasks within the Student Financial Servicesundergraduate financial aid team. In close coordination with the Associate Director of Undergraduate Financial Aid and Director of Undergraduate Aid, assist in the management of operationalfunctions relating to the administration of institutionalscholarships and grants, and federal aid for undergraduatestudents. Assist in the coordination and distribution of workloadfor Financial Aid Counseling staff. Hire, train and supervisefinancial aid counselors.

Represent Student Financial Services at different recruitment/informational events on campus.

• Financial Aid Operations: Assist with the design and Implementation of policies and procedures for undergraduate aid. Integrate federal regulations and Northeastern application andawarding policies. Work with internal/external stakeholders toassess/improve operational workflow concerns and identify/resolve issues with the assistance of SFS leadership. Assist the Directorof Undergraduate Aid and Associate Director of Undergraduate Aidwith operational tasks related to Undergraduate financial aidprocessing such as verification, Return to Title IV calculations,auditing financial aid awards, etc.
• Supervise Financial Aid Counselors: Direct and supervisefinancial aid staff members. Define areas of responsibility and monitor performance. Coordinate personnel functions as they relateto financial aid office needs. Initiate and administer personnel development and resolve employee issues with HRM. Train on all Title IV regulations and Northeastern policies. Assist inresolution of escalated cases from undergraduate financial aidcounselor team.
• Counseling Case Load
  :
  Counsel and advise students and parents on financial aid process, awarding and financing options.
  
  Through appointments, e-mail, written correspondence, telephone communication, explain financial aid process, NU billing procedures. Provide conflict resolution with student accounts team,lenders, etc. Monitor satisfactory academic progress.
  
  Administration of federal, state and Northeastern based financialassistance. Review student applications. Perform federal and institutional need analysis to determine eligibility. Review and evaluate student appeals. Verify information according to federalprocess. Implement NU based awarding guidelines.
• Student Financial Services Representative
  :
  Attenduniversity-wide open houses, student meetings, workshops, and informational sessions to advise current and prospective students,as well as colleagues, on the financial aid process.

• Bachelor's degree required;
  Master's preferred. Progressivelevels of responsibility in higher educational financial aidadministration that demonstrate organizational, managerial andbudgetary skills.
• Experience with budget reconciliation, proficient in Title IVand state regulations.
• Detail oriented with ability to organize multiple tasks simultaneously.
• Effective written, oral, interpersonal, and leadership skills.
• Experience with PowerFAIDs preferred. An ability to build strong working relationships throughout the university community.
• Ability to balance institutional policies and aid program regulations with the individual needs of students.

Enrollment

Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.

Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paidtime off, tuition assistance, wellness & life, retirement- aswell as commuting & transportation. Visit (Use the "Apply for this Job" box below). for more information.

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion,color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.

107S

$53,615.00 - $75,728.75