Chief of Staff

Overview

The Boston Centers for Youth & Families (BCYF) Chief of Staff is responsible for supporting the strategic vision of the department, building an effective and healthy team culture, improving department operations, and managing progress toward department-wide goals. BCYF's CoS will also be responsible for performing a variety of advanced professional duties and analytical projects for the Commissioner; relieving the Commissioner of administrative detail;

serving as a project manager to priority initiatives; and representing the Commissioner at internal and external meetings as needed.

Responsibilities

Duties are performed under the general direction of the Commissioner. As the principal aide to the Commissioner handles a wide range of projects and departmental matters of importance, including:

Strategic Thinking and Planning

* Leads various strategic initiatives, including BCYF's identified priorities, operations of the Executive Office, and special projects.

* Assists in the development and maintenance of organizational policies, protocols, and procedures in every aspect of the department.

* Works with the Commissioner and senior leadership on systemic efficiencies, strategy development, and organizational coordination.

* Create accountability structures to ensure each aspect of the department is working towards measurable goals-track progress.

Communication

* Serves as the Commissioner's liaison with BCYF personnel and community partners to ensure information flow to and from the Executive Office.

* Prepares and/or contributes to preparing reports, briefings, presentations, and responses on institutional and strategic issues, as appropriate.

* Builds (reactive and proactive) information flow systems to ensure that staff are well informed of relevant decisions and plans.

Leadership

* Supports management of the executive leadership team, ensuring adequate resources and infrastructure to achieve goals.

* Plans, executes, and enforces different work streams like 1:1 meetings, leadership, and all staff meetings.

* Supervises projects on behalf of the Commissioner that involve senior-level staff.

* Advocate for staff and/or offer feedback when necessary.

* Works in a confidential capacity with the Commissioner.

* Performs other duties as required.

Minimum Entrance Qualifications

* At least five (5) years of relevant work experience: project management experience, designing and implementing human service programs, and working within city/municipal government.

* A Bachelor's degree in business or public administration, management, communications, marketing, or related field is preferred, and may be substituted for two(2) years of the required experience.

* Experience managing and building teams.

* Proficiency in Microsoft applications and Google Suite.

* Ability to perform complex tasks and manage multiple projects.

* Strong prioritization skills, performing multiple tasks seamlessly with impeccable attention to detail.

* Excellent time and project management, analytical, and problem-solving skills.

* Demonstrated leadership, organizational, and management skills.

* Advanced analytical, evaluative, and objective critical thinking skills.

* Exceptional interpersonal skills and ability to interact effectively with all levels of staff and various stakeholders.

* Innovative thinking with a results-focused work ethic.

* Commitment to the mission of BCYF and service to all Boston residents.

* Bilingual preferred (Spanish, Haitian Creole, Cape Verdean Creole, Chinese, and Vietnamese).

* Must be able to work a flexible schedule, which may include evenings and/or weekends.

* Excellent oral and written communication and organizational skills.

* Ability to exercise good judgment and focus on detail as required by the job.

* Familiarity with state and local government operations and processes is preferred.

* Criminal Offender Record Information (C.O.R.I.) and Sexual Offender Record Information (S.O.R.I.) Check Required.

* A Massachusetts driver's License is required.

Boston Residency Required

Terms:

* Union/Salary Plan/Grade:
Non-Union/MM2-10

* Hours Per Week: 35 Hours